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Lakeland Volkswagen
Lakeland, FL
2,480 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,480 reviews
April 11, 2024
the service rep was very insightful in explaining the diagnosed items which allowed me to make a more informed decision. Regarding people I worked with I am not seeing their name or picture to choose so, diagnosed items which allowed me to make a more informed decision. Regarding people I worked with I am not seeing their name or picture to choose so, i just choose the below per no pic with name i don't recognized to move along. the young lady who assisted me at checking and explanation of the diagnosis name escape me. More
by toanth03
Verified CustomerEmployees Worked With
Helpful April 10, 2024
The staff was very professional and attentive. I would recommend this location to anyone. Thank you guys. I would recommend this location to anyone. Thank you guys. More
by sam
April 07, 2024
Supposedly or der a new radio Jan 25 and still don't have it. Geo is trying to help but he never knew our problem till Feb 16 it. Geo is trying to help but he never knew our problem till Feb 16 More
by Cooneycalmdown
Employees Worked With
Sat service crew and Larry in finance
April 07, 2024
Ashleigh and Gio are fab. The finance manager and manager are untrustworthy and rude. Gio and Ashleigh in service are fabulous employees. The finance manager and manager are untrustworthy and rude. Gio and Ashleigh in service are fabulous employees. More
by Cooneycalmdown
Employees Worked With
Ashley ghost and Gio. They were great.
April 04, 2024
Parts came in sooner than expected. Didn't wait long for work to be completed. Just a great overall experience. Didn't wait long for work to be completed. Just a great overall experience. More
by JTerry81
April 04, 2024
General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal with Volkswagen again More
by raven_west25
Employees Worked With
April 01, 2024
Cash purchase so not really any issues with management Would recommend this dealership to others Would recommend this dealership to others More
by newmantodd
April 01, 2024
Very friendly and professional. Excellent communication If I had one negative thing to say it would be the complimentary car wash was poorly executed with multiple missed areas. Excellent communication If I had one negative thing to say it would be the complimentary car wash was poorly executed with multiple missed areas. More
by newmantodd
Employees Worked With
Ashley in Service
March 28, 2024
Katlyn was awesome. Very helpful and friendly. Was very through in the process of my whole visit there Very helpful and friendly. Was very through in the process of my whole visit there More
by lazyhammer1981
March 28, 2024
N/A N/A N/A N/A no comment Katlyn was nice and friendly. Very helpful Thank you Very helpful Thank you More
by lazyhammer1981
