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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,952 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,952 reviews

October 13, 2023

The less said the better. Overall very bad experience!!!! Lesson learned! Beetle owners beware for sure. More

by lawdu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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October 12, 2023

Ashleigh is great and I really appreciate all her help with everything. Thanks again for the help! More

by nahten5
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh
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October 12, 2023

good communication and friendly attitude with timely service for my ID.4 Thanks for a nice experience. More

by VALDI1941
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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October 11, 2023

Easy to work with and took good care of our vehicle while it was in service More

by torilehman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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October 11, 2023

Worked with Hiram M. and he was great. Very informative. Process was very easy. Would consider buying from them again. More

by summeralll
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier, Anthony Walters
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October 11, 2023

Previous I submitted a negative review of the dealership. That review was premature and inaccurate. The dealership seems to be committed to doing the right thing. More

by gohlen222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Hernan
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October 10, 2023

She was very polite and spoke with me in a civilized manner of which was appreciated More

by mirossie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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October 09, 2023

Matthew did such a good job of communicating with me. He was patient and did an awesome job. The used car sales manager Charles was rude when confronted with the problem and less than helpful. Once Matth More

by deebee63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Draper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
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October 07, 2023

My experience was great in that what I was looking for was achieved. Left excited! More

by KAPRISETTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Jackson, Anthony Walters
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October 07, 2023

Excellent work from all involved! Service was quick and courteous, would recommended to other Volkswagen customers. More

by devron.robertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg, Ashley Broyles, Will Maldonado
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