Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakeland Volkswagen
Lakeland, FL
2,485 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,485 reviews
April 06, 2022
Every service job and repair I have had done at this VW dealership has been great. Top of the line, staff is friendly and helpful very clean and spacious waiting area. If your looking for a new vehic VW dealership has been great. Top of the line, staff is friendly and helpful very clean and spacious waiting area. If your looking for a new vehicle VW dealership in Lakeland Florida is where you should shop. 😊 More
by Burns, Valerie
Employees Worked With
Jeff Perard, Anthony McCalla
Helpful April 06, 2022
I had a very good purchasing experience. Everyone I dealt with was very friendly and helpful. The whole transaction was quick and easy. Everyone I dealt with was very friendly and helpful. The whole transaction was quick and easy. More
by RMJ
Verified CustomerApril 06, 2022
Lakeland Volkswagen has friendly people working for them. Everyone was very helpful and knowledgeable when I brought my car in for an oil change and tires rotated. Although going to Lakeland is further fro Everyone was very helpful and knowledgeable when I brought my car in for an oil change and tires rotated. Although going to Lakeland is further from my house than two other dealers, I will continue to go to Lakeland. More
by helenkoonz
Employees Worked With
April 05, 2022
Six days to do a wheel bearing, which they couldn’t get apart. So it cost me another $900 dollars for a whole hub assembly. When I picked up car we drove for 5 miles took car back because car was not right apart. So it cost me another $900 dollars for a whole hub assembly. When I picked up car we drove for 5 miles took car back because car was not right. More
by thillglc
April 04, 2022
On time. Didn’t try to do a bunch of ad ons I didn’t need. Very friendly and helpful. And they gave me a courtesy wash! Always bring my car to them. Didn’t try to do a bunch of ad ons I didn’t need. Very friendly and helpful. And they gave me a courtesy wash! Always bring my car to them. More
by shannonschlabach
April 04, 2022
Anthony was pleasant and accommodated our needs to make our purchase a memorable one. Thank you for a wonderful, smooth transaction. our purchase a memorable one. Thank you for a wonderful, smooth transaction. More
by Pedro H.
Employees Worked With
Bradley Frazier, Anthony Walker
April 02, 2022
Fantastic customer service and mechanical dept. Would send any to see them they are very loyal and make you feel like family. Would send any to see them they are very loyal and make you feel like family. More
by gball2
Employees Worked With
April 02, 2022
THE dealer to take your VW vehicle to for service -- proffessional, customer oriented staff -- Matt was a pleasure to deal with! proffessional, customer oriented staff -- Matt was a pleasure to deal with! More
by Sam C.
Employees Worked With
