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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,825 Reviews

1,825 Reviews of Lakeland Volkswagen - Service Center

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January 11, 2023

Personnel polite and courteous; service performed promptly. Also took time to pair my Android phone to Infotainment system. More

by RBALDWIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Excellent customer service the attention was amazing also i drive 45 min because there service is over the top More

by Jerryvelez85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
January 09, 2023

Service was done in our car and after many days and no one call us to let us know. Finally when we call the dealer the receptionist didn't know where was our car. After we paid our Large Bill and we proce More

by fjackson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

I. Was able to purchase a new VW Jetta Sport at a other dealership at a better trade in price & MSRP More

by oshore3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

They keep telling me there is nothing wrong like im making it up. I have had the car in many tumes since i bought it but they cant find the problem. Im afraid the car will hurt my family More

by kkelicombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
January 08, 2023

Great customer service. The staff is friendly and very honest. The facilities are very pristine, More

by pridog_kap@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

The service advisor meet me at the door and took my complaint about my car. He had it dished in a short and set it up to be corrected. Then he had it cleaned and vacuumed out. Great service. More

by red_hwd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
January 07, 2023

Good service experience! The wait time is always long but my car is driving in great condition, this is all that matters to me. Jeff, Matt and Katelyn are good customers serv More

by LUISNUECES23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
January 07, 2023

Always a great experience. I typically always have my finace bring in my car for service due to my work schedule preventing me from being able to bring it in myself. The servic More

by keschanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
January 06, 2023

The people were incredibly friendly and my car was taken car of in a quick manner. More

by shannon.e.bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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