Lakeland Volkswagen - Service Center

We worked with Matt at the service center desk from start to finish. In fact, it seemed like he was single handedly running that service center. He was knowledgeable and efficient at his job. to finish. In fact, it seemed like he was single handedly running that service center. He was knowledgeable and efficient at his job. More

Very friendly folks that take care of my needs promptly. I’ve yet to have a problem that they can’t resolve. I’ve yet to have a problem that they can’t resolve. More

Best in town best service best mechanic best company best Volksvagen lakeland best people ever Volksvagen lakeland best people ever More

Very reliable staff and over all no extra charges feeling in an trust environment as in a big family in an trust environment as in a big family More

Lakeland Service the WORST! ! 3 hour oil change, then give you a 1600.00 est of things that are not even wrong with car. For example daughter had them put new tire on due to punc ! 3 hour oil change, then give you a 1600.00 est of things that are not even wrong with car. For example daughter had them put new tire on due to puncture tire 3 months ago today rec’d 4 new tires, new brakes that they claim were fine 3 months ago.. You guys need to better if you want customers to trust your repair estimates.. Take notes on customer service at Lakeland Toyota. Good & Honest service! More

I like the dealership but I purchased 2 new tires the did not replace the valve stem cap. After the money spent you would think would they would come with the tires not replace the valve stem cap. After the money spent you would think would they would come with the tires More

Katlyn is an ANGEL. I loved speaking with her and she was so sweet even when there was a wait. I’m not sure who worked on my car, I’m not having any issues, but they lef I loved speaking with her and she was so sweet even when there was a wait. I’m not sure who worked on my car, I’m not having any issues, but they left grease on every surface in my car. I had to wipe down the entire inside of my car on the drivers side because everything was black and tacky from grease. I understand mechanics get greasy but getting that grease all over the inside of someone else’s car is honestly just lazy. All it takes is for you to wash your hands. More

Jeff from the Service Department was pleasant to work with and he looks out for the customer. with and he looks out for the customer. More

The service at the Lakeland Volkswagen is extremely good extremely good they always take care of my issues and problems I'm very pleased to take my vehicles to them..... extremely good they always take care of my issues and problems I'm very pleased to take my vehicles to them..... More

Service was excellent. Caitlyn was a fantastic service representative. She was very professional, friendly and attentive. It was very easy to check in. The facility was cle Caitlyn was a fantastic service representative. She was very professional, friendly and attentive. It was very easy to check in. The facility was clean and customer friendly. My only negative comments are, as it was my first yearly check up, why did take 3 hours for an oil change. More