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Land Rover Lake Bluff

Lake Bluff, IL

4.4
241 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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375 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 241 reviews

March 20, 2020

Great service; excellent coronavirus precautions. Our service rep, Lee, couldn't have been nicer or easier to work with! The technicians took extra and deliberate care concerning precautions related More

by kathimb54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Mar 23, 2020 -

Land Rover Lake Bluff responded

Hi Kathi, thank you for leaving this review. We're so glad to hear that your experience working with Lee was so positive! We completely understand the severity of the situation at hand, so these precautions are necessary to put in place. However, we're very glad to hear that you appreciate them. Thanks again for reaching out to us. Stay safe and healthy, we'll see you next time!

March 10, 2020

Great Dealership Recently worked with Erik Shatzer and Salvo! This is our 2nd time working with them and I would highly recommend working with them and this dealershi More

by Jason1935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvo, Erik Shatzer
Mar 11, 2020 -

Land Rover Lake Bluff responded

Hi Jason, thank you for your review. We're so pleased that you enjoyed working with Erik and Salvo! We're also very glad that you decided to return to us for a second visit. We greatly appreciate it. Thank you for kind words and for being part of the Land Rover Lake Bluff family!

February 18, 2020

Easy purchase After looking on line for a used Land Rover LR4 - I received an email from Rob Hill about a LR4 . Knauz in Lake Bluff is about 90 min. from me. I dec More

by Dave M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Gioulos, Salvatore Geraci
Feb 18, 2020 -

Land Rover Lake Bluff responded

Hi Dave, thank you so much for reaching out with your review. We're extremely pleased to hear that everyone involved in your purchasing process made the experience so wonderful! We greatly appreciate you making the 90-minute trek out to us- twice! Congratulations on your new LR4 and thank you very much for being part of the Knauz Land Rover family. Thanks again for your review and enjoy your new Rover!

February 17, 2020

A good experience all round and would recommend them. We came to the dealership having done our research and going around 4 others in search of a great SUV. Jack handled our questions with skill and knowl More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Iberle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvatore Geraci
Feb 17, 2020 -

Land Rover Lake Bluff responded

Hello Harry, thank you so much for leaving this review. We're extremely pleased to hear that you enjoyed working with Jack and Sal! We're also very glad to hear that you appreciate the laid-back atmosphere we try to cultivate within our Land Rover store. Thank you for your business and congratulations on your new Rover! We'll see you next time!

February 08, 2020

Great Service I have been with this dealership almost 15 years, having tried other Land Rover service facilities with less than satisfactory experiences. The servic More

by newautopurchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Brownstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cameron
Feb 10, 2020 -

Land Rover Lake Bluff responded

Hello there, thank you very much for taking the time to leave this review. We are so pleased to hear that you enjoy working with our service department and that they're always able to provide excellent service for you! We greatly appreciate your loyalty to the Land Rover Lake Bluff family and we're very much looking forward to the next opportunity to serve you! Thanks again for your rating.

February 04, 2020

Great Service Experience Vehicle was brought in for routine service and warranty work. Tim was very attentive and detail oriented and answered all questions. I was and out w More

by Newland Rover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Cameron
Feb 05, 2020 -

Land Rover Lake Bluff responded

Hello there, thank you so much for leaving this review! We strive to provide excellent service and we always appreciate hearing when we succeed. We're so glad that both your purchase and service experiences have been enjoyable. We appreciate your feedback and you being part of the Land Rover Lake Bluff family! Safe and happy driving!

January 29, 2020

Outstanding Quality, Service, and Customer Care! Thank you to Timothy Cameron for the exceptional service! The process of getting my vehicle in and out was super easy and fast!!! Communication about More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romy Johnson, Timothy Cameron
Jan 30, 2020 -

Land Rover Lake Bluff responded

Hello Christina, thank you so much for taking the time to leave such a wonderful and thoughtful review! We're so glad to hear that you've had good experiences with both our sales and our service department. We're also very pleased to hear that Tim and Romy were able to provide excellent service for you. Thank you very much for your recommendation and for being part of the Land Rover Lake Bluff family! We'll see you next time!

January 12, 2020

Excellent Service! Purchased Land Rover Discovery 2020. Rob Hill’s service was excellent. So was Romy Johnson. Romy explained and demonstrated about the vehicle’s featur More

by Josefa.Maldonado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romy Johnson
Jan 13, 2020 -

Land Rover Lake Bluff responded

Hello, thank you very much for taking the time to leave us this review! We're so glad to hear that you enjoyed your experience working with Rob and Romy. We greatly appreciate your feedback. Congratulations on your new Discovery and welcome to the Land Rover Lake Bluff family!

January 06, 2020

Just got a new velar from knauz Land Rover and couldn’t be happier. Working with Rob Hill for the 2nd time was awesome. Rob is a true car guy. He and the staff at knauz made the experience simple. A big th More

by Csmola
Recommend Dealer
Yes
Employees Worked With
Rob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Land Rover Lake Bluff responded

Hello, thank you so much for leaving us such great feedback! We're so glad to hear that you enjoyed your experience working with Rob again. Thank you for your loyalty and congratulations on your new Land Rover. Safe and happy driving!

January 02, 2020

Andreas made this whole process super easy from nearly 9 hours away in TN. The vehicle is everything he said it was. I would highly recommend him and the Lake Bluff dealership for any vehicle! More

by kipper_tipper300
Recommend Dealer
Yes
Employees Worked With
Andreas Rehder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Syslo
Jan 06, 2020 -

Land Rover Lake Bluff responded

Hello, thank you for leaving this review! We're so glad to hear that we were able to make your purchasing experience smooth and easy. Thank you for your business and congratulations on your new Rover! Thank you again for the review and thank you for being part of the Knauz Land Rover family! Safe and happy driving!

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