Land Rover Wichita

We were pleased with everything, our service advisor was professional and work was completed ahead of schedule. Extremely satisfied. professional and work was completed ahead of schedule. Extremely satisfied. More

My understanding is the service department is understaffed and has been for awhile. The wait time for an appointment is too lomg. I requested a copy of an oil change sent to my email and was nev understaffed and has been for awhile. The wait time for an appointment is too lomg. I requested a copy of an oil change sent to my email and was never received. Thank you. More

Overall good, appointment was 30 days instead of 60, diagnosed and repair went well. Cost estimate was $1,386 final invoice was $1,775 for wheel bearing and oil change. I appreciated them moving up my a diagnosed and repair went well. Cost estimate was $1,386 final invoice was $1,775 for wheel bearing and oil change. I appreciated them moving up my appointment due to seriousness of repair and the manner in which I was dealt with personally as well as the quality of the repairs was very good. But the extra $388 over estimate on final invoice was a downer. More

My experience with Ellen was top notch. She is highly knowledgeable & knows the product. She is extremely professional & made our transaction smooth & worry free. It is obvious she is dedic She is highly knowledgeable & knows the product. She is extremely professional & made our transaction smooth & worry free. It is obvious she is dedicated to her work & enjoys what she does. More

Service department does not know what they are doing. Very unprofessional will not come back Very unprofessional will not come back More

No pressure to buy nice sales people clean buildings and lots would recommend it to anyone lots would recommend it to anyone More

I don’t know Shawn Lewis lol so not sure why I was asked, but Ellen is smart and attentive and understands time element and respectful talk about finances. Great work! but Ellen is smart and attentive and understands time element and respectful talk about finances. Great work! More

We had a very pleasant car buying experience here! Jaydon was extremely knowledgable, helpful and accommodating as was everyone we had contact with. We didn’t feel at all pressured, which was a refre Jaydon was extremely knowledgable, helpful and accommodating as was everyone we had contact with. We didn’t feel at all pressured, which was a refreshing change over other dealers. This first experience will surely make us return! More

I had 3 sales people emailing me, and it still took over a week just to get photos! And another week to purchase. I have no idea who two of the names on this survey even were! I never spoke to anyone but a week just to get photos! And another week to purchase. I have no idea who two of the names on this survey even were! I never spoke to anyone but sales. No one called me to explain paperwork. No one walked me through what I was signing. I have no signed paperwork from the dealer, and nothing was overnighted. I don't know how the title or the dealer plates work, and I had no idea when or if things were received. I specifically asked for certain features on the car that I wanted, and was told this car had. It arrived without at least 3 on that list that I was told it had. The interior was scratched filthy, and there are slices cut in the leather. a sales manager reached out to me after it was delivered. When I told him about the flaws and missing features, he said he'd look into it and get back to me. So far: nothing. Hard to give any stars for the experience that I had. More

A great, simple experience with the team always responsive, thoughtful, fair. We love the car, the transparency of the process and great pricing. responsive, thoughtful, fair. We love the car, the transparency of the process and great pricing. More