Shawn Lewis

This is the first time I’ve bought a vehicle site unseen and online. The process was very easy and simple and Ellen Franklin was my sales rep who took care of me along the way. and online. The process was very easy and simple and Ellen Franklin was my sales rep who took care of me along the way. More

by Perkinsp457 Verified Customer Verified Customer

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Ellen reached out immediately to my wife and I when we were interested in test driving the Toyota 4Runner we were interested in. She was very polite and professional and got us set up on the test drive. W were interested in test driving the Toyota 4Runner we were interested in. She was very polite and professional and got us set up on the test drive. When we knew we wanted to buy the vehicle, she and Chelsea guided us through the buying process smoothly. They did not pressure us into anything and answered any questions we had. I highly recommend Ellen and Chelsea to assist you with the car buying process. More

by jrabla80 Verified Customer Verified Customer

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I dont know who Shawn Lewis is, however the majority of our time and purchasing our car was good. However there were items that were wrong with the car and I feel they hurried us out. We are from out of st our time and purchasing our car was good. However there were items that were wrong with the car and I feel they hurried us out. We are from out of state and was told there were no service mechanics on site that day. So we had to take it home and schedule service in our hometown. There had been little to no communication on the title process either and that has been extremely frustrating. I would recommend them however spend time looking over the vehicle and ask lots of questions! More

by Landkc Verified Customer Verified Customer

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I had a great experience with Walser. Friendly and professional staff and I’m loving my new vehicle! Friendly and professional staff and I’m loving my new vehicle! More

by Kelly Verified Customer Verified Customer

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Jayden was great to work with - very responsive and thorough. Really enjoyed my experience with him thorough. Really enjoyed my experience with him More

by Jptousi Verified Customer Verified Customer

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They always take care of me. I feel they always go up and beyond when I leave my SUV in. I feel they always go up and beyond when I leave my SUV in. More

by mydogismybff05 Verified Customer Verified Customer

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Complete vetting and purchase done by phone. Outstanding communication and service! Would definitely highly recommend Outstanding communication and service! Would definitely highly recommend More

by SML9401 Verified Customer Verified Customer

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No pressure to buy nice sales people clean buildings and lots would recommend it to anyone lots would recommend it to anyone More

by gziggy Verified Customer Verified Customer

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I had 3 sales people emailing me, and it still took over a week just to get photos! And another week to purchase. I have no idea who two of the names on this survey even were! I never spoke to anyone but a week just to get photos! And another week to purchase. I have no idea who two of the names on this survey even were! I never spoke to anyone but sales. No one called me to explain paperwork. No one walked me through what I was signing. I have no signed paperwork from the dealer, and nothing was overnighted. I don't know how the title or the dealer plates work, and I had no idea when or if things were received. I specifically asked for certain features on the car that I wanted, and was told this car had. It arrived without at least 3 on that list that I was told it had. The interior was scratched filthy, and there are slices cut in the leather. a sales manager reached out to me after it was delivered. When I told him about the flaws and missing features, he said he'd look into it and get back to me. So far: nothing. Hard to give any stars for the experience that I had. More

by tinkerdebbie1 Verified Customer Verified Customer

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We had a very pleasant car buying experience here! Jaydon was extremely knowledgable, helpful and accommodating as was everyone we had contact with. We didn’t feel at all pressured, which was a refre Jaydon was extremely knowledgable, helpful and accommodating as was everyone we had contact with. We didn’t feel at all pressured, which was a refreshing change over other dealers. This first experience will surely make us return! More

by mdcantrell27 Verified Customer Verified Customer

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