Landers Chrysler Dodge Jeep Ram of Norman

some time great, others not so Service desk rep is always friendly and profesional; service technicians sometimes felt to diagnosticate car problems and some issues still unresolve Service desk rep is always friendly and profesional; service technicians sometimes felt to diagnosticate car problems and some issues still unresolved. A 7 out of 10; because of issue mentioned. More

So far so good Oil change and tire balance. My tires had to be road forced balanced. It seemed with my previous vehicles, I had always had issues with them getting m Oil change and tire balance. My tires had to be road forced balanced. It seemed with my previous vehicles, I had always had issues with them getting my tires balanced. Lander's has got it right the first time twice now! Great job! Rides smooth again. Another successful maintenance. More

Routine maintenance Excellent service I’ve come to trust and expect. Purchased my Dodge Ram 4x4 new in 2002 at this location. Although my “new” truck is now sixteen years Excellent service I’ve come to trust and expect. Purchased my Dodge Ram 4x4 new in 2002 at this location. Although my “new” truck is now sixteen years old, I plan on driving it for many more years. Have learned through the years that if I wanted something fixed right by knowledgeable technicians, your service department is the place to go. The dealership has changed names several times through the years, but your service department has never waivered. More

Fix a cruise control recall Good Fast efficient Did not over-promise a time to complete Waiting area was fine and had cold water which was a nice touch. Good service exper Good Fast efficient Did not over-promise a time to complete Waiting area was fine and had cold water which was a nice touch. Good service experience More

Very nice workers Everyone was so attentive with me and very nice when I had a question. They had my truck at the time they had said and they texted me to pick up over Everyone was so attentive with me and very nice when I had a question. They had my truck at the time they had said and they texted me to pick up over all I would recommend this place. More

Easy, positive car buying expierence I had an easy, positive car buying expierence at landers. Charlie and Erik were professional and friendly! I will never buy a car anywhere else again. I had an easy, positive car buying expierence at landers. Charlie and Erik were professional and friendly! I will never buy a car anywhere else again. More

Poor repair shop I brought my 2013 Durango in for a transmission cooler repair which cost me over 900$ and should’ve been covered under warranty.Brought the same vehic I brought my 2013 Durango in for a transmission cooler repair which cost me over 900$ and should’ve been covered under warranty.Brought the same vehicle in July 27th 2018 for the alternator recall after the alternator fried.Got a call the next day claiming I lost my valet key which they actually lost and now I need a 300$ battery and a Powertrain control module.The PCM they said would be warranty which is fair but when I showed up to replace the battery myself and save a few dollars my Durango magically started with a dead battery and a bad PCM.I then began ripping some guys up and the service manager could not produce a battery diagnostic report and I explained why I shouldn’t have to buy a key that they lost and I seriously doubt the pcm is bad or the battery either.Waiting on the service manager to get the pcm installed that it probably doesn’t need and we’ll see how bad they attempt to gouge me on the bill for what should have cost me nothing.Very very displeased with the poor technician who shouldn’t be working on cars and the lack of communication specifically from this stealership.I will write a follow up review after I get my truck back.Your turn to make it right Landers. More

GREAT Mr. N. Holmes is a great asset, the whole Chrysler team was very professional there at LANDERS. My whole experience was great, also professional thank Mr. N. Holmes is a great asset, the whole Chrysler team was very professional there at LANDERS. My whole experience was great, also professional thanks. More

Solid experience First time buying a car and I had a great experience. Everyone was very helpful and polite and I never felt hassled. 10/10 recommend. First time buying a car and I had a great experience. Everyone was very helpful and polite and I never felt hassled. 10/10 recommend. More

From sales to finance was handled extremely poorly! The vehicle shortly after I got it began experiencing front end problems. Due to My previous experience with them I declined to do nothing further wit The vehicle shortly after I got it began experiencing front end problems. Due to My previous experience with them I declined to do nothing further with them. I would seriously think about it twice before doing any business with them!! More