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Landers Toyota NWA

Rogers, AR

4.6
7,749 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,749 reviews

March 17, 2022

Tim Doran did not fully cover the damages on my car. He just tried to play me and take my money. Lied about my vehicle and told me with an alignment check it had to be kept overnight. Went to a differen More

by razorp23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Doran
Mar 18, 2022 -

Landers Toyota NWA responded

Thank you for bringing your concerns to our attention. We hate to hear you had a rough shop experience, and we'd like to hear more about the situation. Please let us know the details of this experience so that we may address any issues accordingly. If you would, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience. Thank you.

March 17, 2022

Always great service…. I feel like my car is getting professional service so I do not worry when I take a trip More

by M.POLAKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Mar 21, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide great service and keep you Toyota running as it should. If there is anything else we can help with, let us know! We'll see you in the shop next time!

March 17, 2022

Absolutely the easiest auto purchase I’ve made, no pressure. Kameron was upfront about everything, and made it as smooth as possible. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kameron Fruchtl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Magarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're thrilled to hear this was the easiest auto purchase you've made, and we're glad Kameron could make it a smooth experience. Congratulations on your Ram!

March 17, 2022

My wife and I have bought several Toyota’s from Landers and have had good experiences. More

by KSANFORD1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Creel
Mar 21, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad our team could provide you and your family with good car-buying experiences. Congratulations on your new Toyota!

March 17, 2022

Juan Valdez was excellent, and was very responsive and helpful while I was waiting for my car to arrive, and after I arrived to pick it up. More

by KLCARDELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! Juan is an important member of our team, and we're glad he could keep you informed throughout the process and was excellent to work with. Congratulations on your new Toyota!

March 17, 2022

My salesman John Rangel is an amazing salesman to work with I highly recommend him! More

by CARRIE.ASKINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rangel
Mar 21, 2022 -

Landers Toyota NWA responded

Thank you for recommending John! We're glad to hear he was amazing to work with, and we appreciate you leaving a review. Congratulations on your Toyota!

March 17, 2022

Xochi did everything he said he would do and made the car buying experience a lot more pleasant. The Landers dealership also didn’t try to make me feel like my trade in was junk and made a fair offer. More

by tallen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xochi Ojeda
Mar 21, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! Xochi is a crucial member of our team, and we're glad he could make the car-buying process a pleasant one. Thank you for sharing your trade-in experience! Congratulations on your Toyota!

March 17, 2022

Disrespectful staff, especially Danny. Rude and discourteous and does not value their customers. Very unprofessional. Go somewhere else to do your business. More

by tanyaraggs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paco Saenz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Landers Toyota NWA responded

We're concerned to hear how you feel about your sales experience. This is not the experience we hope our guests have while working with us, and we would like to discuss this further with you. Please expect a private message regarding your contact information so we can reach out. If you would like to discuss this with a team member sooner, don't hesitate to give us a call. Thank you.

March 17, 2022

They are always very nice to me. Their facility is dog friendly, so I don't have to make special arrangements for my dog before dropping my vehicle off. More

by phoenixinvestmentsllc17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doran, Jason Jones
Mar 21, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team is nice to work with, and we appreciate you sharing your experience. We'll see you in the shop next time!

March 17, 2022

Very nice and knowledgeable quick with the service. Helpful when asked questions about future service. I like going there because they take care of my needs. More

by dwoods7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could take care of your needs and answer any questions about future services. We'll see you in the shop next time!

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