Landers Toyota NWA

Service rep had issues with trying to identify what I was in for as well as what I preordered (tires). Then he misstated multiple times when it would be ready. in for as well as what I preordered (tires). Then he misstated multiple times when it would be ready. More

Les recomiendo a todos Landers Toyota NWA un buen servicio y muy amables todo el personal servicio y muy amables todo el personal More

Landers have always treated me very well, I will continue to take my vehicles there! to take my vehicles there! More

I don't think Landers Toyota NWA (like some other dealers) will gouge me for things not necessary to keep my 2013 Prius running great. We took advantage of the shuttle on our last visit. It was offe dealers) will gouge me for things not necessary to keep my 2013 Prius running great. We took advantage of the shuttle on our last visit. It was offered because if we wanted to wait in the lobby the next available appointment would be in the next week. Apparently, they don't want their customers to have to wait too long. We appreciate the shuttle option. More

Very appreciative of Carlos & Toyota for getting my wife in a very nice reliable vehicle and will definitely be coming back for another vehicle for myself soon! in a very nice reliable vehicle and will definitely be coming back for another vehicle for myself soon! More

Lake took care of my service call with the utmost courtesy and care. I haven't encountered anyone at Landers that didn't meet my standards, and I once worked in the business, so I know it's not alway courtesy and care. I haven't encountered anyone at Landers that didn't meet my standards, and I once worked in the business, so I know it's not always a perfect or easy situation in a Service Department. I'm glad I found Landers! More

Scheduled online for oil leak. They rotated tires and changed the oil instead. When I asked about leak, they said they had to transfer to Kia to run diagnostics for oil leak. It to They rotated tires and changed the oil instead. When I asked about leak, they said they had to transfer to Kia to run diagnostics for oil leak. It took days to get the car to Kia despite being promised next day. Then Kia had to drain oil to do simple repair and charged me for the oil that Toyota just replaced. Kia Reported clogged air filter that needs changing. I have prepaid maintenance with Toyota, so it does not appear they are doing the appropriate maintenance when we bring the car in as scheduled. Throughout this ordeal I was repeatedly told that I had to call different personnel in the service department to relay messages from one employee to the next to get this finished, rather than taking care of it themselves. More

Danny and Paco are absolutely great to deal with and we’re very helpful getting my daughter the right car. Thanks guys! we’re very helpful getting my daughter the right car. Thanks guys! More

salesman put me on my Toyota app but I can't access it and can't get hi beams to switch on auto-did not give trade in that matched email sent me the day before and can't get hi beams to switch on auto-did not give trade in that matched email sent me the day before More

Always great service great attitudes I've never had to wait to long I love the donuts they serve from daylight donuts in Lowell Just an all around exceptional experience wait to long I love the donuts they serve from daylight donuts in Lowell Just an all around exceptional experience More