Landers Toyota NWA

I worked for Toyota in another state, and this was my first experience at the NWA store. The whole staff was on point. You guys set the example for exactly what the Toyota experience should be like. From first experience at the NWA store. The whole staff was on point. You guys set the example for exactly what the Toyota experience should be like. From the porters to the service writers, everyone worked together seamlessly and my car got done early. I can’t brag enough on your team. More

Quick and Easy no-nonsense Service My experience is always a good one! Easy and fast check-in! Quick analysis of what is needed by an astute and friendly staff.! Great space for waiting My experience is always a good one! Easy and fast check-in! Quick analysis of what is needed by an astute and friendly staff.! Great space for waiting with proper social distancing. The job is almost always completed in the time frame that was given. Very professional! More

All around awesome car lot and excellent customer service. Can't say enough great things about our experience. We will definitely give our future business to these folks and highly recommend them to service. Can't say enough great things about our experience. We will definitely give our future business to these folks and highly recommend them to anyone in the market for a vehicle. More

Love this car lot and love my new Camry! Great customer service and highly recommend this place to anyone in the market for a vehicle. service and highly recommend this place to anyone in the market for a vehicle. More

I bought a 2019 Tundra a couple weeks ago and saw it needed the lower covers behind the fog lamps in the fender wells. There was also a recall on the fuel pump. The salesman I was working with said he w needed the lower covers behind the fog lamps in the fender wells. There was also a recall on the fuel pump. The salesman I was working with said he would set up a loaner car on the day of my appointment, but he didn’t. Ended up not being a big deal because Seth Snyder was on top of it and got me a loaner as quick as he could. The service call itself was done faster than anticipated and they even made some adjustments to the covers to make them fit without rubbing. Service call itself was excellent. More

Troy is my go to guy for ALL my truck/car needs. No BS. A real straight shooter. Always get the best buying price and trade-in value!! real straight shooter. Always get the best buying price and trade-in value!! More

I’ve been getting my cars serviced here for 4 years now. They always make things so easy and take such great care of us! They always make things so easy and take such great care of us! More

Good service. After paying and after getting home, realized the bill was wrong - they missed a major coupon. Disappointed that I had to find it. realized the bill was wrong - they missed a major coupon. Disappointed that I had to find it. More

Purchase of a new Rav-4 The sales dept. is quite polite, respectful, and helpful. Lets hope the service dept. improves. After 22,000 miles on my Highlander, the oil change The sales dept. is quite polite, respectful, and helpful. Lets hope the service dept. improves. After 22,000 miles on my Highlander, the oil change report report stated my factory tires needed replacing. A short time later, I had a pressure leak that was deemed irreparable by the service manager and that I should replace the one tire.. It could have been my Venza that had an oil leak after a routine oil change. I had to return twice before the particle (grain) was discovered preventing the gasket from sealing. The oil spot on my garage floor is my reminder. Most of the time your service is very good...but I look at that oil spot daily. More

Friendly, helpful, efficient employees, prompt service, but once your vehicle goes beyond the manufacturer-provided service period (2 years / 25K miles, in our case) the cost of routine maintenance is far but once your vehicle goes beyond the manufacturer-provided service period (2 years / 25K miles, in our case) the cost of routine maintenance is far too expensive -- and unfortunately, prices aren't displayed (or at least, I never saw them) when scheduling an appointment online. I've learned my lesson and definitely won't be returning to this dealership for oil changes and other routine service, which is a shame because my prior experience here has been very positive. More