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Landers Toyota NWA

Rogers, AR

4.6
7,739 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,739 reviews

June 26, 2020

Bought my car there and had a great experience. I took my car in for an oil change and a tire rotation. The back passenger tire had a slow leak in it and I wanted to see if it would be caught and where they More

by BIGKEVINWILL79
Recommend Dealer
No
Employees Worked With
Juan Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Landers Toyota NWA responded

BIGKEVINWILL79, We're disappointed to hear about your experience. Customer satisfaction is always our top priority, and this is never how we want our customers to feel. The leak in your tire is concerning to us, and we would be happy to help you resolve this issue. Please expect a private message from our team regarding your contact information. Thank you.

June 26, 2020

Great sales people I have purchased two vehicles there. Just horrible customer service in the service department. Been multiple times and same treatment every time. More

by Mari
Recommend Dealer
No
Employees Worked With
service did not catch name
Jul 02, 2020 -

Landers Toyota NWA responded

Mari, We're happy to hear about your experience with our sales department, but we're very concerned to hear how you feel about the service department. We'd like to reach out to learn more about your experience so we can make it right. Please expect a private message from us soon regarding your contact information. Thank you.

June 26, 2020

We always get great service from our service writer, Seth Snyder. He tells us what to expect and the approximate cost. We are very pleased! More

by JERRY.SNYDER
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

We're glad you had an awesome experience in our service department with Seth! Thanks for taking the time to leave a review, and we look forward to seeing you in the store again!

June 26, 2020

I knew what I wanted. I went online scheduled a time for test drive. Met the salesman. Drove the vehicle. Loved it. Within the hour. Drove it home. Fast and easy service. More

by TNL
Recommend Dealer
Yes
Employees Worked With
Joaquin “kino” Arroyos
Jul 06, 2020 -

Landers Toyota NWA responded

Congratulations on your new vehicle! We hope you enjoy it!

June 26, 2020

The appointment was convenient to make , especially at this time. I was greeted promptly , very professional, and a SMILE. The social distancing was observed, yea More

by djmoorehead
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

We're glad you had an awesome experience in our service department! Thanks for taking the time to leave a review, and we look forward to seeing you in the store again!

June 26, 2020

David was the best! I was car shopping in Fayetteville and was very frustrated. I called your place and spoke to David and he helped me so much that I left the auto place where I was and headed to Bentonv More

by DDSHADE65
Recommend Dealer
Yes
Employees Worked With
David Hastings
Jul 06, 2020 -

Landers Toyota NWA responded

We're so glad that David could give you an awesome experience! Thanks for taking the time to leave a review, and we look forward to seeing you in the shop next time!

June 26, 2020

I am very happy with my purchase! The paperwork involved in the sale took way too long while I sat and waited. Also, I received the packet for the DMV after 30 days from purchase and had to sign an affidav More

by CAMPASCHKE
Recommend Dealer
Yes
Employees Worked With
Bill Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review and give us some feedback. We're happy that you had a great experience overall, and we hope to see you again in the future. Thanks!

June 26, 2020

they were helpful and the cars are priced good but they sent my title very late and my temporary tags were expired for a week so that was kind of annoying More

by NIKKILYNNBLACK
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review and give us some feedback, Nikki! We appreciate your patience, and we hope to provide you with a five-star experience next time. Thanks!

June 26, 2020

I appreciate the communication from Steve Landers Toyota. Helpful with making appointments and getting me in on time and taken care of. They were being safe with the new COVID 19 problems and made me fee More

by KARENSHERM
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

Karen, We're glad you had an awesome experience in our service department! We are doing our best to keep our customers and employees safe and comfortable, so we're pleased you took notice. Thanks for the kind review!

June 26, 2020

Great friendly staff in service department; since I need 25 words here you go. And now more words, maybe I need a different dealer who doesn’t require such bs on a review. More

by steve.erixon
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

Steve, We're glad you had an awesome experience in our service department! Thanks for taking the time to leave a review!

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