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Landers Toyota NWA
Rogers, AR
7,754 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service.
You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 7,754 reviews
February 12, 2019
I went for a 10.000 miles factory required service I had a great experience, with very friendly personnel and a fast service. Also had a great experience in the comfortable waiting area. I would totall I had a great experience, with very friendly personnel and a fast service. Also had a great experience in the comfortable waiting area. I would totally recommend this place to a friend or family member, More
by CamilaP
Employees Worked With
Taylor Wallace
February 12, 2019
Great buying experience! This was the best buying experience ever! We traded for a new Tacoma over the phone. The sales rep gave me a price over the phone. When we arriv This was the best buying experience ever! We traded for a new Tacoma over the phone. The sales rep gave me a price over the phone. When we arrived at the dealership the paperwork was done, and the price of the new vehicle turned out to be exactly what he gave us over the phone. No pressure and anxiety free experience! Wow! More
by LCJLENKINS8
Verified CustomerFebruary 12, 2019
I felt appreciated as a customer. From the first person I contacted on driving in till the last person who returned my car to me I was treated with respect and what I felt was true app From the first person I contacted on driving in till the last person who returned my car to me I was treated with respect and what I felt was true appreciation for being a customer. Mark Daniels is my service advisor and is fantastic to deal with. He is a professional, honest and a person who actually cares about me and my Camry. Your waiting area is spotless, very customer friendly, and a great place to wait on my car. More
by Frog
Employees Worked With
Mark Daniels
February 12, 2019
Trustworthy My car had to be towed off to the dealership without me and left over night before I could make contact with anyone there, and it was safe in the sho My car had to be towed off to the dealership without me and left over night before I could make contact with anyone there, and it was safe in the shop and work underway when I was able to connect. What a great feeling to know we are in good hands and well taken care of. More
by William G Myers
Employees Worked With
Jason Jones
February 12, 2019
Great Service Experience Our Toyota Avalon was serviced this morning at Steve Landers Toyota. Went into shop at our appointed time and was complete including a wash in under a Our Toyota Avalon was serviced this morning at Steve Landers Toyota. Went into shop at our appointed time and was complete including a wash in under an hour. Great Service, friendly staff and a wonderful customer waiting area. We'll be back next time. More
by Robert47
Employees Worked With
Andrew Gates
February 12, 2019
Easy and Fast This time I didn’t have to wait long and just like everytime, it’s easy to get checked in. The waiting area is pretty good. This time I didn’t have to wait long and just like everytime, it’s easy to get checked in. The waiting area is pretty good. More
by kdesai303
Employees Worked With
Andrew Gates
February 11, 2019
Customers are not an inconvenience. The last two visits to this dealership were disappointing to say the least. It is very useful as a customer to understand what was done to your vehicl The last two visits to this dealership were disappointing to say the least. It is very useful as a customer to understand what was done to your vehicle, so an explanation of the services provided is very nice. Having the service advisors hand you your paperwork and not tell you anything that was found on your inspection is disappointing. Having to find out your vehicle has low brakes later while reading your invoice is worse. I received a call to address my concers from the "assistant service manager" after completing my survey. I found it interesting that the same service advisor that blew me off and did not address my issues was the "assistant service manager" that called me about my concerns. If they truly cared about customer service, they would not have the same person that mistreated a customer call the customer about their concerns. I did find it amusing however that during our call about my concerns, the "assistant service manager" did not identify himself as the same service advisor that had helped me when I brought my vehicle in. More
by paulpettit
Employees Worked With
Jason Jones "assistant service manager"/service advisor , Andrew Gates
February 11, 2019
Wonderful experience Mark from the service department and bill from the sales team were a pleasure to work with. I was at the dealership for a service appointment and end Mark from the service department and bill from the sales team were a pleasure to work with. I was at the dealership for a service appointment and ended buying a new truck. More
by M4BARDEN
February 11, 2019
Good experience I think Felix did an incredible job! My monthly payment was a little too high. Also had to add some more money to the payment for warranty which I did I think Felix did an incredible job! My monthly payment was a little too high. Also had to add some more money to the payment for warranty which I didnt expect at all. More
by nayeli.tarin
Employees Worked With
February 11, 2019
Go see Alex Alex was amazing, I was stressed and depressed cuz i just lost my civic in an accident. He had me laughing and feeling a little better by the end of i Alex was amazing, I was stressed and depressed cuz i just lost my civic in an accident. He had me laughing and feeling a little better by the end of it.. I would recommend alex to anyone. Chase is super sweet to. He got me a great % on the loan... More
by MJ_BABYBLUE18
Employees Worked With
