Landers Toyota NWA

Service Steve Landers service center is friendly, professional and did the job while I waited. I will continue to use them to service my Rav 4. Steve Landers service center is friendly, professional and did the job while I waited. I will continue to use them to service my Rav 4. More

As always the service has been great the nine years I have As always, the nine years I have had my Toyota , the service has been great. And Johnny G. Has really taken the time to explain explaine why I need t As always, the nine years I have had my Toyota , the service has been great. And Johnny G. Has really taken the time to explain explaine why I need things fixed either now or can wait a month or two. when on very tight budget that helps me. More

Life time warranty Took my truck in for a noise in drive train. Identified the issue and completed the work in a timely manner. The work was covered by my life time warr Took my truck in for a noise in drive train. Identified the issue and completed the work in a timely manner. The work was covered by my life time warranty. More

Bad experience This is the 3rd vehicle purchased from this location never had any problems with service or sales, but this last visit on 01-30-2019 was a different e This is the 3rd vehicle purchased from this location never had any problems with service or sales, but this last visit on 01-30-2019 was a different experience. It was my 10,000 mile service on my 2018 Tacoma, oil change tires rotated. When they completed the service the man who drove it around stated that something wasn't right with the truck so they took it back and put it back on the lift and tighten up the lug nuts so he said. The truck was returned to me and my son and I left the dealership, once on the interstate the trucks frontend felt as if it was floating and all over the road I got off the exit down from the dealership and as I was getting back on the interstate to return to the dealership because I knew something wasn't right a car behind me honked its horn and pointed a my rear tire. I pulled over on the on ramp and found that my rear driver side tire was missing 3 lug nuts and was barely holding on. Sitting on the side of the interstate I Called the service department and informed the girl answering the phone that I was on the side of the interstate with my tire falling off. Iwas on hold for 10 minutes before I hung up called back and a total of about 20 minutes on hold trying to get someone finally spoke to someone and said the technician would be on the way. It was approximately 40 minutes before he arrived keep in mind that was less than a mile from the dealership. Almost an hour has passed before the technician arrived. He put the lug nuts on and followed me back to the dealership. I understand that mistakes happen but after checking it twice it they should have caught that the lugnuts were not tight and the answering and phone process was not efficient it should not have been that hard for someone to answer a phone in a situation like that. The situation could have been a lot worse but thank goodness it was not. After returning to the dealership they said they would go back over the vehicle and check everything out in the morning and gave me a loner vehicle to take home. More

Wonderful experience! Great friendly people! This is top notch service. Wouldn’t go anywhere else. Johnny G in the service department always takes the best care of us. Great friendly people! This is top notch service. Wouldn’t go anywhere else. Johnny G in the service department always takes the best care of us. More

Quick and efficient For the last 10 years, Landers has taken care of the vehicle I drive. They have always been able to take care of the car in a quick and efficient man For the last 10 years, Landers has taken care of the vehicle I drive. They have always been able to take care of the car in a quick and efficient manner. Very polite always! More

In and out Excellent service and commitment. Cero hassle with all that helped out. I was provided with a transparent itemized offer and acceptance of trade in ve Excellent service and commitment. Cero hassle with all that helped out. I was provided with a transparent itemized offer and acceptance of trade in vehicle. There were no hidden charges which made me feel appreciated. Overall it was a great experience. More

Exceptional sales associate Very pleased with the no pressure sales tactics. Definitely will be back for more vehicles in the future. Toyota rocks! Manger was willing to work w Very pleased with the no pressure sales tactics. Definitely will be back for more vehicles in the future. Toyota rocks! Manger was willing to work with me. Very best at a dealership experience. Thank you More