Landers Toyota NWA

All employees were exceptionally and helpful in the process. I gave this review because I was extremely satisfied with the service and helpfulness provided during the process of my purchase. The salesman, Manny I gave this review because I was extremely satisfied with the service and helpfulness provided during the process of my purchase. The salesman, Manny, provided me the opportunity to review the car adequately in order to make my decision. He assisted me with anything questions or information I had over the car. He also made sure everything was well communicated. I had an excellent experience at Toyota of Rogers and would highly recommend. More

service dept From the check in folks to the service managers, they were very accommodating, efficient and courteous. Jason Jones gets it right every time! I coul From the check in folks to the service managers, they were very accommodating, efficient and courteous. Jason Jones gets it right every time! I could go to a Toyota dealership much closer to where I live, but I choose to drive farther to get this kind of service. More

Warranty work Went in for service because ABS warning lights were glaring. Problem was caused by a bad wheel bearing. Replaced wheel bearing under lifetime power tr Went in for service because ABS warning lights were glaring. Problem was caused by a bad wheel bearing. Replaced wheel bearing under lifetime power train warranty with no questions s. Cleaned sensor and reinstalled. Saved me 1300 dollars. More

Superb Customer Service Kenny and Zach were awesome to work with. I’ve never experienced such a smooth and easy car purchase. I absolutely love my new (used) Subaru Impreza! Kenny and Zach were awesome to work with. I’ve never experienced such a smooth and easy car purchase. I absolutely love my new (used) Subaru Impreza! More

Double check your tires I have had many good experiences with this service center since 2013. However, I will not be going back. They take forever to do the work and don't gi I have had many good experiences with this service center since 2013. However, I will not be going back. They take forever to do the work and don't give timely updates. However, that has always been the case. I got 4 new tires put on in 2017 and only one of my tires went bad this week due to what looks lime excessive wear. I took it to this dealer and they said that tire was not one they put on in 2017. I have not had another tire put on and it looks identical to the other 3 tires. They said it was a 2012 tire according to the DOT number while their documents show that they put on all 2017 tires. So, they will charge me for a new tire because they didn't put the bad one on (according to their documentation). I am getting a new tire from a different place and will always check to make sure that the DOT numbers match after getting 4 new tires put on. The mistake could innocently happen but this service center just won't accept that it could have been a mistake with their mechanics and/or documentation. By the way, the DOT numbers are located inside the tire. So, not convenient to a normal person to double check their work for what they paid for. So, I didn't check the DOT numbers after they put tires on the car, and now I will be out another $150 for a tire. They weren't willing to honor their 2 Year warranty, and so I will not be going back. More

Quick and excellent service. Arrived when service center opened and left in about 40 minutes. Donuts were available for eating during my wait. I was able to watch service. Arrived when service center opened and left in about 40 minutes. Donuts were available for eating during my wait. I was able to watch tv while waiting More

Love this dealersip Effortless purchase, everyone there made it super easy. Large selection to choose from. Everyone is very professional and friendly. I would highly rec Effortless purchase, everyone there made it super easy. Large selection to choose from. Everyone is very professional and friendly. I would highly recommend this dealership. More

Excellent Service....Always! The service department is Top Notch here. They are not only friendly to talk to, but the service on my vehicle is excellent. I couldn't be more plea The service department is Top Notch here. They are not only friendly to talk to, but the service on my vehicle is excellent. I couldn't be more pleased. Both Drew and Jason helped me at the service desk and both of them are great representatives of this company & dealership. More

Great experience Visited Steve Landers Toyota NWA and purchased a new vehicle, sales was easy to communicate with and gotten nothing but respect back. Truly an effort Visited Steve Landers Toyota NWA and purchased a new vehicle, sales was easy to communicate with and gotten nothing but respect back. Truly an effortless purchase and I would recommend this dealer to anyone looking for Toyota or any of the used vehicles on their lot. Thank you Juan M. Regards, Joe H. More

Good job Great service and enjoyable experience. I believe requiring a twenty five word limit will discourage people from taking your survey. The people at Ste Great service and enjoyable experience. I believe requiring a twenty five word limit will discourage people from taking your survey. The people at Steve Landers are great at what they do period. More