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Landers Toyota NWA

Rogers, AR

4.6
7,749 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,749 reviews

July 01, 2022

Great salesman to help us find the right car for us in this difficult car market. Landers doesn’t kill you with high markups over MSRP. They have some perks added to make the experience better. More

by M.nort1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bixby
Jul 22, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We appreciate you sharing your experience, and we're glad Joseph and our team could make your car-buying experience a positive one. See you next time! Congratulations on your new Toyota!

June 30, 2022

Barry did an amazing job helping me figure out what all I needed to do!!! More

by Garza_13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Maxwell
Jul 25, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! Barry is a crucial member of our team, and we're thrilled to hear he did an amazing job helping you out. Thank you for sharing your experience, and we hope to work with you again! Congratulations on your Toyota!

June 30, 2022

Great service overall! Did the repairs they had previously recommended I change in February. Unfortunately, my engine still screeches very loudly every time I start my car… More

by pabloss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Snyder
Jul 05, 2022 -

Landers Toyota NWA responded

Thank you for bringing your concerns to our attention. While we're glad to hear our team could provide great customer service and overall service, we'd like to know how we can improve further. If you would, please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com at your convenience. Thank you.

June 30, 2022

Did not have a lot of knowledge about Tesla and the key fob did not work and will require a device call to Tesla. More

by Pauk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Creel
Jul 25, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad Brandon and our team could make sure you have an overall positive experience. If you'd like to discuss your concerns with a member of our team, please don't hesitate to give us a call!

June 30, 2022

excellent staff who were courteous and professional. Work was performed in the time promised. Comfortable waiting area. More

by Salego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody in parts, Seth Snyder
Jul 25, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide a comfortable waiting area and professional service. Thank you for sharing your experience, and we'll see you in the shop next time!

June 30, 2022

Priced $1050 to change a $100 wheel bearing. I did the job at home and it took me 2 hours without all the appropriate tools. I struggle to understand why you would charge this amount for a job t More

by kavey1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Landers Toyota NWA responded

Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We do reference our regional market pricing regularly, but will ensure we do so more often.

June 30, 2022

Good service and competitive prices, my only down is that waited for about hour and a half but understandable because was a busy day. More

by mariopd007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez, Mark Daniels, Skye Moler
Jun 30, 2022 -

mariopd007 responded

Thank you

June 30, 2022

Best service ever, I’ll always come back for more service They treat you like an old friend More

by DAVIDSIMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
General manager Mr. flake
Jul 25, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're excited to hear our team could provide the best service, and we look forward to working with you in the future!

June 29, 2022

We have bought at least 5 vehicles here now and don’t even look anywhere else. Their sales and financing team are the best around! More

by CLAIRISSAMILLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Perkins, Kyle Maxwell, John Rangel
Jul 21, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We're thrilled our team continually provides positive car-buying experiences, and we appreciate the feedback. We look forward to working with you again! Congratulations on your purchases!

June 29, 2022

Excellent service, timely and very professional. I would recommend Landers service department to anyone seeking a quality service department. More

by MPRENGER56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Jul 21, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide excellent service in a timely manner. Thank you for taking the time to recommend our team, and we'll see you in the shop next time!

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