Larry H. Miller Toyota Peoria

Everyone was very professional and friendly Answered all my questions on the vehicle. Very helpful getting our loan and rate approval. Excellent service overall! Service dept. excellent too! Wo Answered all my questions on the vehicle. Very helpful getting our loan and rate approval. Excellent service overall! Service dept. excellent too! Would buy my Tacoma there again! More

Great Service As always, Scott knows what my car needs and what I need for the dealer to do with me. He once again has my interests at heart. The entire Service Dep As always, Scott knows what my car needs and what I need for the dealer to do with me. He once again has my interests at heart. The entire Service Dept. is courteous and friendly and they know what they are doing. More

came in for final 25k toyotacare service supposed to include tire rotation as indicated on service writeup. had appointment for 11:30 am with Brandon. while waiting walking around new vehicl supposed to include tire rotation as indicated on service writeup. had appointment for 11:30 am with Brandon. while waiting walking around new vehicles was approached by sales person" I understand this is to be expected" killed almost 2 hours with sales person. Brandon approached me about corrosion on my battery terminals, $20.00,, ah, ok I said no problem do it. when my truck was delivered back to me I noticed my left front wheel which has a prominent scratch had not moved from it's position. Ah maybe I was wrong, maybe that wheel was on the rear? So I checked my TPMS which I checked as I pulled in and noticed my left rear was 5 PSI under all the rest. Nothing had changed!! furthermore and somewhat beside the point of this review. The service writeup indicated all tires had been checked and inflated to 35 psi, I like my oversized off road tires inflated a little on the high side for highway economy the tire inflation had NOT CHANGED. so,, what does toyotacare really mean?? reel em in upsell "corrosion treatment for battery cables" try to shove em into a new vehicle deal with "84" MONTH FINANCING.........WHILE ABSOLUTELY NOTHING ELSE IS DONE TO THE VEHICLE!!!! Between my self and my wife we have purchased no less than 5 new toyota vehicles in the past 4 years the 3 tacomas retained so much value I was able to consistently trade up every couple years. So, it's a little early to trade my current Tacoma but rest assured I will trade up. Larry miller Toyota will never know about it More

Excellent customer service by Rob Bradshaw. Rob listened to what I wanted in a vehicle. Sent the pictures Sunday night. I was test driving the one I picked out the next day. After negotiating Rob listened to what I wanted in a vehicle. Sent the pictures Sunday night. I was test driving the one I picked out the next day. After negotiating some I bought that vehicle. They have great customer service and follow up service on your vehicles. Answered all my questions. Showed me all the features on the car before the test drive. More

Amazing Service I had a million questions and they were all answered. Always received a call back in a timely matter and my vehicle was repaired quickly. I had a million questions and they were all answered. Always received a call back in a timely matter and my vehicle was repaired quickly. More

Smooth service Always get great service on my vehicle I get notices when the service is due which helps with the reminders. Prices seem reasonable and fair Always get great service on my vehicle I get notices when the service is due which helps with the reminders. Prices seem reasonable and fair More

Preys on the elderly does unnecessary repairs My 72 year old mother went there for free recall work on the airbag they put here car on the rack inspected her brakes and charged her over $500 for p My 72 year old mother went there for free recall work on the airbag they put here car on the rack inspected her brakes and charged her over $500 for pads and rotor work on a car with under 61k original miles she was there 4 hours missed her doctor appointment. Thought she would be there for an hour or so.. they just couldn't do the free recall airbag work. What was the reason for taking of tires and inspecting the brake I just drove her car nothing was needed.. snake xxx machnic preying on the elderly More

Amazed Tim G. was amazing. He treated my husband and I with respect from the beginning. We walked in knowing what we were willing to spend. He never once que Tim G. was amazing. He treated my husband and I with respect from the beginning. We walked in knowing what we were willing to spend. He never once questioned us. We spent all day at the dealership and we're not the easiest customers. However with the way Tim treated us...you would have thought we had been lifelong friends. He was not your "typical" sales man, he wanted what was best for our family and budget. Thank u Tim More

Everyone, esp. Bill and Tim, were exceptially courteous Tim and Bill were very friendly and courteous and helpful in taking "stuff" from our old car to the new. We came in for brake fluid and ended up with Tim and Bill were very friendly and courteous and helpful in taking "stuff" from our old car to the new. We came in for brake fluid and ended up with a new car so that says something about their ability to change people's minds. If I am ever this way again and need a car, I will ask for them. Anna Lee Ault More

purchase a 2017 Prius We met 4 individuals during our experience at Larry Miller. Shannon Secord was the major contact from sales with Rob Bradshaw in the background. Shann We met 4 individuals during our experience at Larry Miller. Shannon Secord was the major contact from sales with Rob Bradshaw in the background. Shannon was personable and willing to answer all questions. One error we made was not driving the vehicle before filling out the paper work. Our 2010 Prius trade-in had the Sirius-Xm connection built into the audio system. We love that service, however the 2017 vehicle did not have that package, thus we would have held off until we would find a vehicle with it. Shannon didn't know if the vehicle had that package or not, however in calling the service dept. the next day ,he said our Prius 2 did not have the package. The truly impressive employee was Mariano in Finances. Truly professional and on his game and a joy to talk with. I would rate both these individuals at 10 or better. The only downer was our error in not being sure the Sirius Xm package was in place, which we might have noticed if we had driven the vehicle and checked the audio package. The vehicle is a dream to drive, and it will take awhile to figure out all the computer technology, and we have every kind of insurance and maintenance agreement possible, thus we look forward to several years of minimal cost on this vehicle. More