Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Larry H. Miller Toyota Peoria - Service Center
Peoria, AZ
1,248 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,248 Reviews of Larry H. Miller Toyota Peoria - Service Center
Sort by
August 20, 2024
Went in for service on my Prius, a follow-up to two previous visits. Was told they didn’t have the part necessary because “nobody reads the notes left in the online appointment system”. Why have an onl previous visits. Was told they didn’t have the part necessary because “nobody reads the notes left in the online appointment system”. Why have an online appointment system then? Furthermore, the technician flatly refused to run any diagnostics for the problem, with the service advisor suggesting that I pay for troubleshooting steps, even if they didn’t work, totaling $1500. This is simply to get a headlight working. my Prius has been serviced here for overi a decade and lately I’ve been feeling like they care less about the customer and more about the money I bring them. I was considering purchasing a new Toyota from them, but the lack of service in their service department has made me start considering other dealers. More
by PhilO
Employees Worked With
Quin
August 20, 2024
Service was outstanding. Todd was a true professional and courteous and explained exactly what services were going to be completed to my vehicle. Todd was a true professional and courteous and explained exactly what services were going to be completed to my vehicle. More
by borst4
Employees Worked With
Todd
August 20, 2024
2 hour oil change with an appointment just too long of a wait for someone with a life wait for someone with a life More
by Xtsttx
Employees Worked With
August 19, 2024
Way to much time for tire rotation and fluid check I waited for over 2 hours waited for over 2 hours More
by 1128rachel
Employees Worked With
August 18, 2024
Got an appointment set up two weeks ago as it was actually available unlike Bell Road Toyota who has nothing on the weekends and the last appointment during the week ends at 3pm. Got my multipoint in actually available unlike Bell Road Toyota who has nothing on the weekends and the last appointment during the week ends at 3pm. Got my multipoint inspection and oil change taken care of and ShaKoda was great to work with. Will be going here from now on even though the other dealership is 5 min from me. More
by SuperSerb
Employees Worked With
ShaKoda
August 17, 2024
I’ve been going to this specific dealership for over two decades to service the Toyotas I’ve had, for good reason. They don’t abuse their power with the customer, they don’t oversell, there’s no pressure sa decades to service the Toyotas I’ve had, for good reason. They don’t abuse their power with the customer, they don’t oversell, there’s no pressure sales - it’s just straight forward business, and they take care of their customer and product. This practice builds trust and loyalty. Absolutely all Toyota dealerships are NOT created equal, this dealership is the exception. More
by NatureWildChild
August 16, 2024
Great service writer. Prompt service excellent communication, will return for future service. Could use better communication to client, like in person. Prompt service excellent communication, will return for future service. Could use better communication to client, like in person. More
by rxdirtguy
August 16, 2024
Staff very friendly and helpful. Dean has always been honest and does not push extra service but tells you exactly what is needed and why. Dean has always been honest and does not push extra service but tells you exactly what is needed and why. More
by Rocky
Employees Worked With
