Lawton Kia

The things I need done were completed in a timely manner and the customer service was very good and I would refer any and everyone to Kia. and the customer service was very good and I would refer any and everyone to Kia. More

Appointment was initially booked for a service and complaint of engine noise. Later called back to explain that the engine was consuming large amounts of oil with no evidence of leak. Also informed se complaint of engine noise. Later called back to explain that the engine was consuming large amounts of oil with no evidence of leak. Also informed service writer that the fog lights had not been connected following A/C repairs at previous Appointment. A note was even left in the drop box with the keys explaining these issues. We were contacted and told they found no problem with the engine and topped off the oil. We were sent an estimate for a list of items needing "immediate attention" which included a refrigerant service! The A/C was just done 6 weeks ago! They had also neglected to do the scheduled PM service or fix the fog lights. They said they would do both things immediately. When the vehicle was picked up we realized after leaving the dealership that the fog lights STILL had not been connected. Poor service. Too concerned about making money on unnecessary service items to actually take care of customer concerns or complete work properly. More

Always trying to sale item's when getting oil changed. At first we did the tire rotation, but they never did the rotation, but charged for it. Then was told I had to get added items to make sure I didn't At first we did the tire rotation, but they never did the rotation, but charged for it. Then was told I had to get added items to make sure I didn't lose my warranty. Needless to say, husband bring car to dealership now. More

We have no appointment just walk in for a oil change and was out in about one hour. Great Job! was out in about one hour. Great Job! More

Extremely professional and friendly. Offered many options to the service. Barbra and Tonya were super helpful. Offered many options to the service. Barbra and Tonya were super helpful. More

They are nice efficient and the quality of their work so far has been very good. far has been very good. More

The service was an oil change. I felt it was a bit long. An hour to change me oil. But with todays man power issues, I guess I was lucky. Price a bit high but what do you do, G I felt it was a bit long. An hour to change me oil. But with todays man power issues, I guess I was lucky. Price a bit high but what do you do, Good Old Joe is not going to be happy until he takes all our money. Let's Go Brandon. More

The service section was awesome the two young men at the service desk need a pat on the back. I would come back to the service center service desk need a pat on the back. I would come back to the service center More

Friendly and helpful. Explained everything well and took time with us. Pick up was easy. Explained everything well and took time with us. Pick up was easy. More

Had 4 new tires put in they wasn't balanced rite after 3 hrs of trying took it back they still couldn't get them balanced Barbara told me had 2 bent rims took to Mcnairs tire and alignment rims were not ben hrs of trying took it back they still couldn't get them balanced Barbara told me had 2 bent rims took to Mcnairs tire and alignment rims were not bent they balanced all 4 in 20 mins More