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Lawton Kia - Service Center

Lawton, OK

4.6
1,385 Reviews

1,385 Reviews of Lawton Kia - Service Center

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April 11, 2024

Deborah always explains things clearly and concisely, and is very prompt with scheduling and services! More

by CELIADISCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Lawton Kia responded

Hi Celia, we're thrilled to hear that Deborah has been providing you with clear explanations and prompt service! Customer satisfaction is our priority, and we're glad to have Deborah on our team. Thank you for your feedback, and we look forward to serving you again in the future!

Helpful
April 04, 2024

Miguel was very helpful with conducting my scheduled service. I would recommend them to a friend any time. More

by anthony.r.brinkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Lawton Kia responded

Thank you for your positive feedback, Anthony! We're thrilled to hear that Miguel provided you with helpful service during your visit. Your recommendation means a lot to us. If you need anything else or have any questions, feel free to reach out. We look forward to assisting you again in the future!

Helpful
April 04, 2024

Very nice and professional. I appreciated the help trying to troubleshoot my van and the complimentary wash with my oil change! More

by Jenniferlynn6912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Lawton Kia responded

Thank you for your kind words, Jennifer! We're glad to hear that you found our team to be nice and professional. Providing assistance with troubleshooting and offering complimentary services like a wash with your oil change is all part of ensuring a positive experience for our customers. If you need any further assistance or have any questions, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!

Helpful
April 03, 2024

Outstanding. Miguel always goes about expectations. He is the best dealer I have had at Kia. More

by nortonjennifer7
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Report | Print
Apr 04, 2024 -

Lawton Kia responded

Thank you for your wonderful feedback, Jennifer! We're delighted to hear that Miguel exceeded your expectations and provided outstanding service. Customer satisfaction is our priority, and we're thrilled that Miguel is the best dealer you've had at Kia. We'll be sure to pass along your kind words to him. If you need anything else or have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again.

Helpful
April 02, 2024

Always very friendly, treat me like family. Get the work done in a good, efficient manner. More

by Therapoet
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Report | Print
Apr 04, 2024 -

Lawton Kia responded

Thank you for your kind words, Therapoet! We're thrilled to hear that you always feel welcomed and valued when you visit us. Treating our customers like family is important to us, and we're glad that our team delivers friendly service. We're also pleased that we could efficiently take care of your needs. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon.

Helpful
March 31, 2024

Treat me like family. Always prompt and kind Repeat customer always for last year Why More

by Therapoet
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
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Apr 02, 2024 -

Lawton Kia responded

Thank you for your loyalty and kind words, Therapoet! We're delighted to hear that you feel like family with us and that you've had consistently prompt and kind service. We look forward to continuing to serve you in the future.

Helpful
March 31, 2024

A** always they treat me like family. There's always great work done, and it's always done even before they promise. More

by Therapoet
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
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Apr 02, 2024 -

Lawton Kia responded

Thank you for your continued trust in us! We're thrilled to hear that you always feel like family and that we consistently deliver great work ahead of schedule. We appreciate your feedback and look forward to serving you again soon.

Helpful
March 30, 2024

The only thing they didn't do was they asked me if I wanted my car washed. I said yes and it did not get washed. I noticed on my way home. More

by pastor.stevelehew
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
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Apr 02, 2024 -

Lawton Kia responded

We apologize for the oversight regarding the car wash, Pastor.stevehew. Your feedback is valuable to us, and we'll make sure to address this issue to ensure it doesn't happen again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Helpful
March 30, 2024

Took time to answer our questions Helped us find the car we were looking for More

by pastor.stevelehew
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Report | Print
Apr 02, 2024 -

Lawton Kia responded

Thank you for sharing your experience! We're glad we could assist you in finding the car you were looking for and answer your questions. If you need anything else, feel free to reach out.

Helpful
March 30, 2024

Hes a geeat salesman, darrin did an amazing job please give hom a promotion we appreciate you’re service More

by angeleahmarie04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Lawton Kia responded

Thank you for your feedback, Angelea! We're glad to hear that Darrin provided excellent service. We'll be sure to pass along your kind words to him. If you need anything else, feel free to reach out.

Helpful
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