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Lawton Kia - Service Center

Lawton, OK

4.6
1,790 Reviews

1,790 Reviews of Lawton Kia - Service Center

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December 03, 2023

Kept me updated about my car-Lawton Colission She was very nice and answered any questions I had More

by yellowfeather7777
Recommend Dealer
Yes
Employees Worked With
Lisa Kiefer
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Dec 03, 2023 -

yellowfeather7777 responded

My second time using Lawton Collision. Lisa kept me updated and answered all my questions when asked. Got my car back faster than I thought. Was very clean and smelled very good.

December 02, 2023

Not willing to help us when are car was possibly the fuel pump was going out they wanted us to pay 900.00 to repair fuel pump not willing to help us because we did not have the warranty. It took a month or l More

by ashleycarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Lawton Kia responded

Thank you for taking a moment to share your experience. We would like to speak with you to discuss your needs, as we are unable to find your records in our system. Please give us a call at (580)771-3275.

December 01, 2023

Fantastic people and great place to visit and do business. Less waiting time and quick service More

by diawsekou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Lawton Kia responded

Thanks a lot for your kind words, Dia! We're thrilled to hear that you had a fantastic experience with us. Providing efficient and quick service is something we prioritize, and we're glad we could make your visit smooth and enjoyable. If there's anything else we can do for you, just let us know. We look forward to welcoming you back in the future!

December 01, 2023

Answered any questions/concerns I had. They also checked back in with me after purchase to ensure all was still going well More

by elena.ochoa213
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Serra
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Dec 04, 2023 -

Lawton Kia responded

That's wonderful to hear, Elena! Having your questions answered and receiving follow-up after your purchase shows our commitment to your satisfaction. If we can be of further assistance, please let us know.

November 30, 2023

Allen Dacci from parts dept was amazing he made sure I was taken care of. Allen had my care detailed since it was there which he did not have to do that but he did. Very happy with my service. Thank you More

by CONCRETEROSE091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Dacci
Report | Print
Dec 01, 2023 -

Lawton Kia responded

Thank you for sharing your positive experience with Allen! It's wonderful to hear how he went above and beyond to ensure you were taken care of, even detailing your car unexpectedly. Allen's dedication to providing exceptional service truly shines through. We'll make sure to pass along your kind words to him. If there's anything else we can assist you with in the future, please feel free to reach out. We're here for you!

November 30, 2023

I would have liked to at least had my tires rotated even if I wasn't ready to purchase new ones just yet More

by a_munsey
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Report | Print
Nov 30, 2023 -

Lawton Kia responded

Thank you for your feedback, a_munsey! We appreciate your suggestion about tire rotation and will certainly keep that in mind for your future visits. Your satisfaction is important to us, and we aim to enhance your experience during each visit.

November 29, 2023

Took good care of me Very professional made experience easy for me knew what I needed More

by keggar730
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Report | Print
Nov 30, 2023 -

Lawton Kia responded

Thanks for your feedback, keggar730! We're delighted to hear that our team provided professional service and made things easy for you. Your satisfaction is our priority, and we're here whenever you need us.

November 26, 2023

Very professional in how they conducted my appointment for my vehicle. They were very helpful and asked questions as to how I wanted to move forward with the check up on my car. More

by antoinechristopher
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
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Nov 27, 2023 -

Lawton Kia responded

Thanks, Antoine. We are pleased to hear our team was helpful and accommodating during your appointment. We appreciate your business and look forward to our next chance to serve you.

November 26, 2023

Very friendly and quick in service. Finished on time provided feedback on what was completed. More

by Chris Killmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lawton Kia responded

Thanks for sharing, Chris! We're glad you had a friendly and prompt service experience with our team. If there's anything else we can do, just let us know.

November 25, 2023

Deborah Johns was out of the office on this day, but she was still able to work with the staff to get me taken care of. I appreciate her dedication and great customer service More

by edwardtahhahwah
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
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Nov 27, 2023 -

Lawton Kia responded

Thank you for trusting Lawton Kia with your vehicle needs, Edward. We're glad Deborah's dedication to customer service shone through, even when she was out. If there's anything else we can do for you, feel free to let us know. Have a great week!

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