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Lawton Kia - Service Center

Lawton, OK

4.6
1,774 Reviews

1,774 Reviews of Lawton Kia - Service Center

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July 25, 2023

Very professional and takes care of us every time with a smile on her face. More

by jamiehorton2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lawton Kia responded

Thank you for sharing your experience with Deborah, Jamie. We appreciate your business and look forward to your next visit.

July 25, 2023

I appreciate the treatment and attention I was given by all the staff at Lawton Kia when I had my vehicle serviced. Alan explained everything about the services my vehicle needed and why. More

by Jakasmith52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lawton Kia responded

We appreciate your kind words, Jakasmith! Thank you for visiting Lawton Kia. We look forward to our next chance to serve you.

July 25, 2023

Very pleasant experience. At sales the associates always try to make things happen and are very friendly and helpful. Service department is great. Very helpful, friendly and k More

by claudiamejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lawton Kia responded

We are pleased to hear that the service center has been consistent with providing you the best service each visit, Claudia! Thank you for choosing Lawton Kia with your vehicle needs. If we can be of further assistance, please let us know.

July 22, 2023

All people involved did a great job from state to finish. I dealt with around five employees in the process and they were all very polite and professional. More

by JUNERAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lawton Kia responded

We were happy to help, June. Thank you for choosing Lawton Kia for all your vehicle needs. We appreciate your business and look forward to your next visit.

July 21, 2023

I had an issue with my kill switch and I called about it. I got in real quick and was taken care of. This was on my 2023 Stinger Thank you More

by KIMMIERIDDLE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lawton Kia responded

Those Stingers are pretty sweet rides, Kimmie! It was a pleasure to get your kill switch serviced. If we can be of further assistance, please give us a shout! Thank you!

July 20, 2023

Friendly employees that are always ready to find the best way to help you and get you the help or information that you need. More

by JESSICA.SOMERVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lawton Kia responded

Thanks for the wonderful review, Jessica! We are pleased to hear our team exceeded your expectations. We appreciate your business and look forward to your next visit. Have a great day!

July 20, 2023

Nice people and helpful the only issue is the oil change isn't truly free as advertised, we always have to purchase an additive. More

by Rlperez.1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lawton Kia responded

Thank you for sharing your experience, RL. We appreciate your feedback and look forward to serving you in the future.

July 19, 2023

Amanda corrected my issues with absolutely no problems. Much appreciated, will visit again in the future! More

by maleana16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lawton Kia responded

Maleana16, we are pleased to hear that Amanda got you square away without any issues. We appreciate your business and look forward to serving you again in the future.

July 19, 2023

This was a quick and easy service! Thank you for going the extra mile with the cleaning! More

by cperez.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lawton Kia responded

Not a problem, cperez.92! If we can be of further assistance, please let us know. Thank you!

July 19, 2023

The dealership itself was very clean. Deborah went above and beyond to help me get my car fixed. However I had to get a rental in which I had to pay the difference on when my car is still More

by terriannlavelle2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Lawton Kia responded

Hi Terrianne. Thank you for bringing this to our attention. We apologize for how your vehicle was returned to you and will address this with our team. We understand the inconvenience of multiple trips regarding your transmission and are happy we were able to get it resolved. Unfortunately, we were unaware of the wheel well issues to validate if they were removed when we had the vehicle. If you would like to discuss this matter further, please give me a call directly at (580) 771-3275. Thank you, Amanda Luttrell - Service Manager

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