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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
594 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 594 reviews

December 31, 2023

Dealing with Ed is not like dealing with a car salesman. He makes you feel like he is there to actually help you buy or lease a car based on what he learns about your needs. More

by jlipori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Feinsilver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Legend Porsche Audi VW responded

Hi Mr.Lipori, thank you for your wonderful review! We're happy to hear that you had a great sales experience with Ed. We value having a team that works to meet our customer's needs first and foremost and we're delighted that this was reflected in your visit with us. Thank you for choosing Audi Massapequa and enjoy your new Audi! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week, a happy new year, and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

Helpful
December 30, 2023

I was able to get a prompt appointment. My service advisor was fair and understanding. More

by woodalla9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jan 01, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your amazing feedback! We're glad to hear that you had a great experience with our service staff. Thank you for choosing Porsche Amityville! If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week, a happy new year, and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

Helpful
December 29, 2023

Great staff, very knowledgeable and a hassle free experience. Car was immaculate and fully gassed. Highly recommend to all. More

by Jb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Feinsilver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Legend Porsche Audi VW responded

Hi JB, thank you for your kind words! We are grateful for the compliments about our staff and we're happy to hear that your time with us was smooth and easy. We strive to always give our customers a hassle free buying experience and we're glad to hear that this was reflected in your visit. Thank you for support and enjoy your new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend, a happy new year, and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

Helpful
December 29, 2023

Very courteous, friendly and my car was cleaned on pick up. Such a PLUS! Highly recommend! More

by susanp911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd, David Zelen
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Dec 29, 2023 -

Legend Porsche Audi VW responded

Hello Susan, thank you so much for your great review! We're pleased to hear that you had an amazing experience with our service team. We pride ourselves on our staff's great customer service skills and efficiency. Thank you for your recommendation, we appreciate you taking the time to tell us about your visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend, a happy new year and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 28, 2023

Service department personnel were amazing. Extremely attentive and accommodating. They went out of their way to squeeze an inspection in for me. More

by Noelle Cavacchioli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ladd, David Zelen
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Dec 28, 2023 -

Legend Porsche Audi VW responded

Hi Noelle, thank you for your wonderful review! We're delighted to hear that our service department provided you with a great visit and were very accommodating. Thank you for taking the time to write us about your experience, we really do appreciate it. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week, a happy new year and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 24, 2023

Service department personnel were great. Friendly, respectful and attentive. Convenient location. Would highly recommend Sevice here. More

by askjem83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd, David Zelen
Report | Print
Dec 26, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your great review! We are grateful for the wonderful feedback and are happy to hear you had a great experience with us. Our team takes pride in providing amazing customer service. Thank you for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 22, 2023

Dealership was very easy to deal with , heather was great at communicating and helpful with the whole process. More

by jslobodajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Legend Porsche Audi VW responded

Hello, thank you so much for your wonderful review! We're happy to hear your service visit with us was smooth and easy. We value good communication with our customers and we're pleased to hear that Heather exemplified this. Thank you for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and enjoy the holiday season! Drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 20, 2023

Car was given back washed and vacumed diagnosed quickly my questioned answered. I was given a Lyft ride home and back. A ver y convenient repair. More

by CAPERNAPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Dec 20, 2023 -

Legend Porsche Audi VW responded

Hi Paul, we're delighted to hear about your positive experience with our service department! We're committed to efficient service and great customer care so we're happy to see these values were reflected in your visit with us. Thank you for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 20, 2023

Service described performed in a timely manner and car returned in clean, immaculate condition. Very satisfied with overall service. More

by richsmny53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We are happy to hear that your service was performed efficiently and that you are satisfied with your visit. Thank you for choosing Legend Volkswagen and we hope to provide you with more great service visits in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Helpful
December 19, 2023

Very friendly and knowledgeable, performed service as required. I would highly recommend bringing your car here for service. More

by ozner2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
Report | Print
Dec 19, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your great review and recommendation! We're delighted to hear that you found our team to be friendly and knowledgeable while providing the required service for your car. We look forward to welcoming you back for any future service needs. Thank you for choosing Legend Volkswagen! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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