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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
872 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 872 reviews

May 03, 2024

Been using Legend Volkswagen for service for a couple of years now. They are very communicative of the issues involved with the car and the timing it takes to complete. Most recently needed an oxygen sens More

by jcmilitello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Legend Porsche Audi VW responded

Hi John, thank you for the amazing feedback and continued support! Great communication is essential to our business and we're pleased to hear your service visit went well. Thank you for choosing Legend VW once again and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

May 02, 2024

The entire staff is extremely courteous, professional, friendly and helpful. Jac, in particular, was wonderful. Everything was clearly explained and the whole experience was very straightforward and wel More

by NICOLINALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Ostrowski, Jack Simon, Jeanine Guerin
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May 02, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for the amazing review! Providing exceptional customer service is our top priority, and we're pleased this was reflected in your service visit with us. We'll be sure to pass along the positive feedback to our team. Thank you for taking the time to tell us about your great experience, we appreciate it! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

May 01, 2024

Always the best! Love having my service here it’s always seemless! Thank you so much More

by SANDY872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Ostrowski, Jack Simon, Jeanine Guerin
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May 01, 2024 -

Legend Porsche Audi VW responded

Hi Sandra, thank you for the kind words! We appreciate the positive feedback about our team and we're delighted you always have a smooth and easy service experience with us. Thank you for your amazing review and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

May 01, 2024

Ed was amazing. He was professional and very easy to work with and extremely knowledgeable More

by alan43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
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May 01, 2024 -

Legend Porsche Audi VW responded

Hi Alan, thank you for the wonderful review! Customer satisfaction is our primary goal and we're delighted Ed provided you with an amazing sales experience. Thank you for choosing Audi Massapequa and enjoy your new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

May 01, 2024

Their professionalism and expertise are the main reasons why I chose them. Ease of drop off and getting my car back nice and clean was wonderful. More

by ckorkmaz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
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May 01, 2024 -

Legend Porsche Audi VW responded

Hi Cem, thank you for the amazing feedback! We're glad to hear we're your go to choice when servicing your vehicle. Making the service process smooth and easy is a top priority for us. We appreciate the kind words and thank you for taking the time to write us about your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 30, 2024

Both Ed and Jessica made everything nice easy and smooth. No complications and very helpful More

by JOSEPHBERNARDO123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeVivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Maciejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Jaffe, Jackie Ostrowski
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Apr 30, 2024 -

Legend Porsche Audi VW responded

Hi Joseph, thank you for the amazing review! We're delighted Ed and Jessica provided you with a hassle-free and easy sales experience. We'll be sure to pass along the great feedback to both of them. Thank you for choosing Audi Massapequa and enjoy your new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

April 30, 2024

Did not feel pressured. Very comfortable with associate. She was knowledgeable and very helpful along the entire process from start to finish. More

by gioia1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Maciejewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Legend Porsche Audi VW responded

Hello Nadia, thank you for the great feedback! We're pleased you appreciated our team's no-pressure approach. Customer satisfaction is our ultimate goal and we're delighted you had an enjoyable sales experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 28, 2024

Excellent customer service especially from Jack. Kept me in the know and got back to me immediately with all concerns More

by NICOLE.GIANNAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
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Apr 29, 2024 -

Legend Porsche Audi VW responded

Hi Nicole, thank you for your wonderful review! We're pleased Jack provided you with amazing customer service throughout your visit with us. Keeping customers well-informed and up-to-date is very important to us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 27, 2024

I’ve been leasing and buying cars from this dealership for over 20 years. They are am amazing team and very service oriented. More

by ELENINY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
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Apr 29, 2024 -

Legend Porsche Audi VW responded

Hi Elen, thank you for the continued support and amazing review! We're delighted our team has always provided you with exceptional sales experiences. Customer satisfaction is our ultimate goal and our staff's top priority. We appreciate the positive feedback and thank you for 20 years thus far! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 26, 2024

Jack was super helpful and friendly, and he made me feel like a valued customer. More

by EFELKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
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Apr 26, 2024 -

Legend Porsche Audi VW responded

Hi Alex, thank you for the kind words! We're delighted Jack provided you with an exceptional service experience. We'll be sure to pass along the great feedback to him. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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