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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
864 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 865 reviews

March 13, 2024

There was some slight miss communication regarding down payment options, but other than that it was a very pleasant buying experience. More

by DOCTORDAN1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy was my salesman , Ivy Feinsilver
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Mar 13, 2024 -

Legend Porsche Audi VW responded

Hi Mr. Fudge, thank you for your great review! We apologize for any miscommunication on our end and we greatly appreciate your understanding. We're glad to hear that otherwise, you had an overall pleasant experience. Thank you for choosing Audi Massapequa and for taking the time to let us know how everything went. Your feedback is essential to us as it helps us improve our customer experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

March 12, 2024

Nicest people and great service. I’ll recommend this dealership to all my friends and relatives. More

by seg1947
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan
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Mar 12, 2024 -

Legend Porsche Audi VW responded

Hi Sarah, thank you for your kind words! We're delighted to hear your service with us went well and that our staff always provide you with a pleasant experience. We appreciate the recommendation and thank you for choosing Legend VW to service with. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 11, 2024

Dealing with the Legend Service Team is always a pleasant experience. The service is always completed and delivered as expected! More

by keegan57
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Legend Porsche Audi VW responded

Hi Keegan, thank you for your great review! We're pleased to hear our team always provides you with a smooth and easy service experience. Thank you for taking the time to write us and we look forward to welcoming you back for any service needs you have in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 11, 2024

Just got my 8th car from Ed and Audi Completely professional team Ed is amazing as always Ivy is a joy to work with as well More

by gbutchen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe, Ivy Feinsilver
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Mar 11, 2024 -

Legend Porsche Audi VW responded

Hi Mr. Butchen, thank you for your wonderful review and continued support! We're pleased to hear Ed and Ivy have consistently provided you with wonderful sales experiences. We'll be sure to pass along the great feedback to both of them. Thank you for choosing Audi Massapequa and for taking the time to let us know about your experience, we appreciate it! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

March 09, 2024

I paid for an oil change and a tire rotation. They also ran it through a car wash, which was nice of them. More

by abram.pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack (Last name escapes me)
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Mar 11, 2024 -

Legend Porsche Audi VW responded

Hi Abram, thank you for your great review! We're happy to hear your service went smoothly and that you are satisfied with the work performed. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 09, 2024

As always all service experiences here have been top notch! What is explained is completed in the specified timeframe. More

by Joe@mastersext.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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Mar 11, 2024 -

Legend Porsche Audi VW responded

Hi Joe, thank you so much once again for your great feedback! We're delighted to hear your service experiences with us are always exceptional. We value having a team that completes service efficiently and keeps our customers well-informed. Thank you once again for choosing Porsche Amityville and for your continued support. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

March 08, 2024

Service is always great. There is never a surprise. Everything is always explained before work is done More

by CATDOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Simon
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Mar 08, 2024 -

Legend Porsche Audi VW responded

Hi Doug & Catherine, thank you for your continued support and wonderful feedback! We're pleased to hear our team always provides thorough explanations and keeps you well-informed throughout your service. Thank you for taking the time to tell us about your visit and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 07, 2024

Everyone I engaged with from making an appt to the service team were very professional, pleasant, and extremely helpful. Always a pleasure bringing my Atlas in to be serviced. More

by JRP278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack , Kendall Lowinger
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Mar 07, 2024 -

Legend Porsche Audi VW responded

Hi Mrs. Przedwiecki, thank you for your kind words! We're delighted to hear that our service team always provides you with an amazing service experience. We greatly appreciate your feedback and continued support. Thank you for choosing Legend Volkswagen and we look forward to welcoming you back again for all of your service needs! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 07, 2024

Wanted too change car for another model after leasing within 24 hrs they said no unhappy More

by JPROLIVE46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Jaffe
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Mar 07, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Russo, we are disappointed to hear that you are unsatisfied with your recent experience with us. Unfortunately, we do not exchange vehicles no matter how recent the lease agreement is. We would be grateful for the opportunity to go over any questions or concerns you have about the vehicle to help you feel satisfied with your decision. If you are willing, please email us at customercare@legendautogroup.com with the best time to reach you. We are committed to customer satisfaction and do our best to ensure the best experience possible for our customers. Have a good week and drive safe. Rep: Audi Massapequa

March 06, 2024

Professional, thorough and courteous as always. Heather and Jack were great. I will continue to be a customer More

by JACKYC53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Legend Porsche Audi VW responded

Hi Jack, thank you for your wonderful review! We're pleased to know our team always provides you with a professional and pleasant experience. Thank you for your continued support and we look forward to welcoming you back for all of your service needs. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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