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Lehigh Valley Honda

Emmaus, PA

4.8
2,941 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,941 reviews

March 09, 2023

Did not wait too long and good communication from service advisor. Like the recommendation video. More

by Mustanglionel52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Excellent service. I rely on you to keep us running . Thanks Mr Azar and the rest of your staff More

by susjonesster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Reliable, excellent service. It was a pleasure working with Danielle Watts. She was extremely professional, courteous and knowledgeable! More

by HC Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
March 08, 2023

Lehigh Valley Honda is a very well structured & organized organization, the people there are very pleasant, professional and knowledgeable. They couldn’t have made my scheduled service appointment More

by Mschuv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Taner (Sales), Mariya (Service Appointment Scheduler), Julio (Service), Javon Clinton (Service), Rick (Service, Front Desk), Carlos (Parts)
March 07, 2023

Everyone was great to work with and very courteous! I would recommend anyone looking for a Honda to check out LV Honda! More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Burton
March 07, 2023

Josh was very helpful getting me a good deal. He reworked the financing and gave me many options that he explained well. More

by Wehrlich13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh & Matt
March 07, 2023

When you make an appointment and come in for service no one truly wants to deal with you. Literally every single agent pretended they were busy with something. Not happy with the service side at all! When More

by Lazycoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Martino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margaret Jazz Bisazza
Mar 10, 2023 -

Lehigh Valley Honda responded

Thank you for your feedback. We have addressed this and looked into it on our end, and would love to speak with you but are unable to look up your information with this user name. Our general manager, Iad would welcome a conversation with you if you could call him directly at 610-965-1537. Thank you so much, as we truly value your feedback.

March 03, 2023

The LV Honda technician noted that my rack & pinion and tire rod end needs to be replaced, because it has internal wear, at a cost estimate of $3,791. I then had the rack & pinion inspected by an offsite r More

by GMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lenin Pallero
Mar 08, 2023 -

Lehigh Valley Honda responded

We appreciate your feedback and our service department will be reaching out to you with an offer to bring the vehicle back in and we would be happy to perform the inspection in front of you to show findings.

Mar 08, 2023 -

GMB responded

On 6 Mar2023 Daniel Carcione, LV Honda/Hyundai Service Director, did reach out to me. We had a long telephone conversation reviewing the entire matter. In summary, will not be returning to LV Honda, as the other service facility has met my need, and I have confidence in that mechanic's judgement... as it's not too hard to actually recognize a defective rack & pinion unit. I further suggested to Mr. Carcione of their need to scrutinize the continuing work activities of both the service advisor and the service technician.

March 01, 2023

I trust my adviser Sam to always do what’s best for my CRV service More

by mjhalick
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

The service department at the dealership is very personable and helpful with suggestions for vehicle maintenance. More

by Fprocyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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