Back

Lehigh Valley Honda

Emmaus, PA

4.8
2,935 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
Contact Dealership

675 State Avenue

Emmaus, PA

18049

Directions

By Type

Showing 2,935 reviews

February 08, 2021

Excellent experience and people always willing to help. Couldn't have asked for a better service. Tito was nothing but wonderful and helped making buying my first car easy. I can't stress enough how wonder More

by daneris1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
December 05, 2020

Excellent service with good customer serviceI was on Excellent service with good customer service I was on Dec. 3, 2020 for my service on my CR-V and very pleased with my service. I am always working wi More

by Atul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

A great buying experience once again at LV Honda. Everyone was patient and interested in getting me in the vehicle I wanted. Tito is a rockstar salesman. More

by dlaboski12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
November 30, 2020

Sam Azar has been our service advisor at Lehigh Valley Honda for over 10 years. He is always professional, honest, knowledgeable, and graciously takes the time to explain all our service options. I woul More

by spindrift83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 22, 2020

He is too good ! He’s like my brother and a family member. Down to earth humble and makes you feel at home and always smiling. Tito and Sam are like my family. And Honda is getting my business becau More

by Khuzema Hussain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito Torres
October 22, 2020

Tito was excellent from start to finish, got me the price I wanted. He makes you feel like your part of his family. Thanks Tito. More

by Jeison.mercado85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
October 19, 2020

Every time I come to Honda to have service done I am told a certain time that it will take and it takes double the time I am told ie. if I am told 30 minutes it takes an hour before it's completed. I recentl More

by Fox1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Oct 20, 2020 -

Lehigh Valley Honda responded

Hello Fox1994 - please accept our sincerest apologies for your dissatisfaction. Our no appointment necessary drive up service is subject to surge periods where it becomes difficult for us to keep up with the demand, which is difficult for us to predict. If you would like to make an appointment for your next service, we'll be happy to offer you complimentary transportation to and from your work. We don't want you to have to wait if you don't want to. Please forgive us if this was not properly communicated to you. As for the plastic being left in your car, were doing our best to comply with sanitation protocols because of the COVID-19 pandemic. We leave the plastic on the seats so our customers can take comfort in knowing that those protocols have been followed. Again, we sincerely apologize for any dissatisfaction or inconvenience you experienced. If you are inclined to give us another opportunity to regain your confidence we would be grateful. Please contact me or our Service Director Dan Carcione at 610-967-6500 when you're ready to come back in. One of us will see to it that you have a great experience. If there is anything else I can do for you at this time, please do not hesitate to contact me. Sincerely - Andrew Wright, Vice President

September 23, 2020

Very pleased! From the moment we walked in, we were greeted with smiles from all employees. Didn't feel pressured to purchase. Tito worked with us as if we knew him for years! Cared about our concern More

by amato6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
September 11, 2020

He’s the best at Lehigh valley Honda He gives the facts as they are and is extremely knowledgeable about all facets of the car and the process. I will make sure telling all the people I know to check in wi More

by Stephanie99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
September 10, 2020

I had the pleasure of working with Tito Torres once again (he's the best at Vinart). Excellent customer service puts his customers needs first. More

by Yezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
...
117
...