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Lehigh Valley Honda

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,966 reviews

December 04, 2023

Hailey got me in and out very quickly, provided detail information of the items fixed. More

by richard40gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
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Dec 04, 2023 -

Lehigh Valley Honda responded

Thank you for the positive review of Hailey and Lehigh Valley Honda, Richard! We appreciate your business and hope to see you down the road!

December 03, 2023

James is an A-1 customer service representative. He kept me informed throughout the inspection process and was able to incorporate the fix of 2 recall notices at the same time as my inspection appoi More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 03, 2023 -

Lehigh Valley Honda responded

Dale, Thank you so much for your kind words for James, and for taking the time to leave us this wonderful feedback!

December 03, 2023

Lehigh Valley Honda is a good place to get your car serviced they are very nice and polite they answer your question good an it is a good place to shop for used an new vehicles an the lace is clean More

by andrewrodenbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Copek
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Dec 03, 2023 -

Lehigh Valley Honda responded

Andrew, Thank you for the kind words for our service department! We look forward to sharing your compliments with James and don't hesitate to let us know if we can further assist.

December 02, 2023

Great customer service. They are fast, reasonable, and friendly. Sam is always there to help and all service advisers at this location are on point. More

by As78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Lehigh Valley Honda responded

Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

December 02, 2023

Sam always does a great job work done timely and as requested. Only what was needed More

by Rfboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2023 -

Rfboyd responded

Done

Dec 03, 2023 -

Lehigh Valley Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam and don't hesitate to let us know if we can be of further assistance.

December 02, 2023

Excellent service and personnel. Samantha and todd schappell were very helpful and knowledgable. I planned on leaving the car overnite but they actually completed it the same day More

by Terrik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd schappell, samantha the service consultant
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Dec 03, 2023 -

Lehigh Valley Honda responded

Terrick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 01, 2023

All in all, pretty good service. I gave them 4 of 5 stars only because the service rep misunderstood what was missing & where. Otherwise, considering the construction, great service More

by Rjr2pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 03, 2023 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. Samantha and our team appreciate your business and hope to see you again soon!

November 30, 2023

Sam Azar is cordial and efficient, and the service staff is competent and thorough. That’s why I choose Honda Service rather than a local mechanic. More

by lmspaihts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Lehigh Valley Honda responded

Thanks for the shout-out! We're glad to know Sam and our service team at Lehigh Valley Honda have been able to provide you with efficient and thorough care. Your support means a lot to us!

November 29, 2023

Very accommodating. Very friendly. Good service hours. Service consumption was great. Only negative — very, very high prices More

by Suecastagnola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon Clinton
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Nov 29, 2023 -

Lehigh Valley Honda responded

We're glad to know you found our team accommodating and friendly, but we regret hearing about your concerns regarding pricing. We strive for transparency in all aspects of our service, including cost. If you'd like to discuss this further or have any other questions or concerns, please don't hesitate to reach out directly. Thank you, Bronson Miller - Service Manager - 6109651332

November 28, 2023

Sam Azar is the core of this service department with his customer service skills and comprehensiveness in planning and executing care service. More

by sfmm1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Lehigh Valley Honda responded

Thank you for your business and this review. We're happy to hear Sam and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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