Back

Lehigh Valley Honda

Emmaus, PA

4.8
2,940 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
Contact Dealership

675 State Avenue

Emmaus, PA

18049

Directions

By Type

Showing 2,940 reviews

August 11, 2023

Sam Azar has been my go to agent at the Lehigh Valley Honda for years. He is personable, efficient, knowledgeable, friendly and an all round excellent representative for Honda. I would recommend him to a More

by alkathyj2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Lehigh Valley Honda responded

Thank you so much, Al, for your kind words for Sam, and for taking the time to leave us this wonderful feedback! We look forward to working with you again!

August 11, 2023

Great service from Sam! Deals with integrity and transparency. Friendly service. Good communication and attention. More

by ultmt14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Lehigh Valley Honda responded

We're so glad to know you had a great experience with Sam and our team here at Lehigh Valley Honda! We pride ourselves on our integrity, transparency, and friendly service, and we are glad that we could deliver that! Thanks for your feedback!

August 11, 2023

Great customer service, Samatha Rodriguez was terrific! I was in for service and everything was taken care of perfectly!⭐️⭐️⭐️⭐️⭐️ More

by Mary Adele Bogdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samatha Rodriguez - 5 stars also??????????
Aug 14, 2023 -

Lehigh Valley Honda responded

Mary, Thank you for the kind words for our service department! We look forward to sharing your compliments with Samatha and our team and don't hesitate to let us know if we can be of further assistance.

August 11, 2023

Good service with Tristan at dealership. Friendly and helpful. Car was completed in a timely manner. Appreciate the complimentary coffee. More

by Dlbk4guppies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Rodriquez
Aug 14, 2023 -

Lehigh Valley Honda responded

Thank you for your very kind review. Tristan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

August 11, 2023

Everything was top notch, keep up the great work in the shop and also all the advisors... More

by Shkelzen Hajzeraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Lehigh Valley Honda responded

Shkelzen, Thanks for sharing your thoughts about your experience with Lehigh Valley Honda. Sam and our team appreciate your business and hope to see you again soon!

August 11, 2023

James was my service advisor when I came in through Express service today at Lehigh Valley Honda. He was excellent. Kind and understanding. Explained the process well and accommodating. I had to leave More

by cocosolomay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 14, 2023 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. James and our team appreciate your business and hope to see you again soon!

August 10, 2023

Lehigh Valley Honda values its customers and treats them accordingly. They provide a comfortable area for customers to wait in while their vehicle to be serviced - complete with a variety of hot beverage c More

by WJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Lehigh Valley Honda responded

We're delighted to know that you've had such a positive experience with Sam and the rest of our team at Lehigh Valley Honda. We aim to provide top-notch service for all our customers! Thanks for making us your first choice when shopping for vehicles.

August 10, 2023

We bought our CRV 2 years ago. Service was always top notch until this time. Our car went into service yesterday for a steering problem. We call them for updates, they never update More

by ldefanti16
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Azar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Lehigh Valley Honda responded

Linda, I'm sorry to read about your recent experience with our service department. We strive for excellent communication and it's clear we've fallen short in this instance. Your feedback is important to us as we work towards improving our services. Please reach out directly so that I can assist you further regarding the status of your car and any other concerns you may have - Thank you, Bronson Miller - Service Director - 6109651332

August 10, 2023

I brought my vehicle to their service center for an oil change. However, I received a call an hour later, informing me that my car had been hit while it was under their care. Surprisingly, they claimed it More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Martino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Lehigh Valley Honda responded

I'm really sorry to read about your experience. It's important for us that our customers feel taken care of, and it sounds like we missed the mark here. We certainly don't want anyone feeling as though their concerns aren't being addressed properly or promptly. I appreciate you speaking with me, although we haven't been able to come to an agreement. If there is anything else you would like to discuss, please reach out. Thank you, Bronson Miller - Service Director - (610) 965-1242

August 10, 2023

Sam Azar is my service advisor. he always treats his customers really good. i always ask for him when i need service More

by carol.nemeth
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Lehigh Valley Honda responded

Carol, it's great to know that Sam has been providing you with excellent service at Lehigh Valley Honda. We appreciate your loyalty and look forward to assisting you in the future!

...
86
...