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Lehigh Valley Honda

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
2,940 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,940 reviews

August 05, 2023

Actual service was good - pickup by driver to return for car was terrible-1 1/2 hrs More

by edies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin was very good
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Aug 08, 2023 -

Lehigh Valley Honda responded

Edies, while I am glad our service was good, I apologize for any inconvenience caused by our delivery process. I will share your feedback with my team to help us improve moving forward. Please reach out if there is anything else I can help with! Take care, Bronson Miller - Service Director - (610) 965-1242

August 05, 2023

Service department is five star. But sales I do not care for that much only two stars. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle watch five star rating
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Aug 08, 2023 -

Lehigh Valley Honda responded

Johnny, I am happy to hear our service department has met your five-star standards. However, I apologize if our sales team has not left the same great impression. I would be happy to discuss your concerns to help us improve. Please feel free to reach out at any time. Thank you, Iad Antonios - General Manager - (610) 965-1537

August 04, 2023

Excellent service and customer service is top notch as well. Leo and Sam Azar are best of the best. More

by runninref3220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
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Aug 04, 2023 -

Lehigh Valley Honda responded

We're ecstatic that Leo and Sam have hit the mark with outstanding customer service at Lehigh Valley Honda! Thank you for the 5-star review!

August 04, 2023

I can always count on Sam to do a great job. He communicates well with me. I take both of my cars to Lehigh Valley Honda because I appreciate the good service. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Lehigh Valley Honda responded

Joanne, we're delighted to know that Sam and the team at Lehigh Valley Honda have consistently provided you with great service. We appreciate your trust in us for both of your cars!

August 04, 2023

Clean Fast, efficient service Prompt courtesy car pick up Not much else inter action A More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Aug 04, 2023 -

Lehigh Valley Honda responded

Jim, thank you for choosing Lehigh Valley Honda! We're delighted we could get you back on the road in a timely manner. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

August 03, 2023

All commitments made by the dealership were kept. I was informed on the progress of my car while there . More

by Dtorrano53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniella
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Aug 04, 2023 -

Lehigh Valley Honda responded

We're glad to know that you were kept informed and satisfied with the service at Lehigh Valley Honda. Thanks for sharing your experience!

August 03, 2023

Excellent service. Always friendly and work done fast and properly. I would highly recommend. Sam is great More

by Jas112255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Lehigh Valley Honda responded

We're delighted to know you had an excellent experience with Sam and the rest of our team at Lehigh Valley Honda. Your recommendation means a lot to us! Thank you for sharing your feedback, we appreciate it.

Aug 04, 2023 -

Jas112255 responded

Your welcome

August 02, 2023

Sam and company always do a great job, happy to have them service like my vehicle More

by jalkhal24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Lehigh Valley Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

August 02, 2023

Alexander was ver helpful and knowledgeable about our reason for the visit he made it an enjoyable visit More

by ikssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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Aug 03, 2023 -

Lehigh Valley Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alexander met your expectations. Thank you for choosing Lehigh Valley Honda, we look forward to having you as a valued customer for many years to come!

August 02, 2023

All my Hondas and service are at this dealers. Have always had great service. In for inspection, plus reset of GPS. More

by rmrrmrnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
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Aug 03, 2023 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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