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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews

1,731 Reviews of Lehigh Valley Honda - Service Center

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January 04, 2025

Good service in a longer amount of time stated. Not easy to get loaner car More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 06, 2025 -

Lehigh Valley Honda responded

Dennis, we appreciate your feedback and apologize for any inconvenience you experienced. Our team will use this as a learning opportunity as we continually work to provide the best experiences for our customers. Thanks for bringing this to our attention. - Bronson Miller - Service Manager - 6109651332

January 04, 2025

Good service, nice people, Good deal, experienced staff working with customer nicely and taking care More

by ckkedia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Lehigh Valley Honda responded

Thank you for the positive feedback! We're glad to hear that our team at Lehigh Valley Honda provided good service and a nice experience. We appreciate your support and hope to see you again soon!

January 03, 2025

I am pleased with this dealership. Comfortable waiting area, polite staff. No issues the past two times I visited. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 03, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that your visits have been pleasant and issue-free at Lehigh Valley Honda. Thank you for highlighting our comfortable waiting area and polite staff! We look forward to seeing you again soon.

January 03, 2025

This service experience was excellent. Everyone I encountered was friendly, listened well and did what they promised. And all seems well with my car. Thank you! More

by Gaford
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Lehigh Valley Honda responded

We're delighted to hear about your excellent service experience at Lehigh Valley Honda! Our team is committed to delivering on promises and ensuring everything runs smoothly with your car. Thank you for sharing this feedback!

December 31, 2024

I go to Lehigh Valley Honda service because of Sam. He is the best and understands with compassion More

by john
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griffin Kozal
Jan 02, 2025 -

Lehigh Valley Honda responded

John, we are glad to hear that Sam provided excellent service. Thanks for choosing Lehigh Valley Honda!

December 30, 2024

Reliable team … diagnosis is perfect and must do recommendations are clearly outlined … I am impressed and will recommend others More

by Rasheed.khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin
Jan 01, 2025 -

Lehigh Valley Honda responded

Rasheed, we're delighted to hear that our team at Lehigh Valley Honda provided you with a reliable and impressive experience. Thank you for recommending us, and we look forward to assisting you again in the future!

December 29, 2024

Driving in from Pittsburgh my car was making strange sounds. Problem taken care of professionally! Sam was very helpful, and technician kept me updated and explained in detail what the issue was, and More

by Cpapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Dec 31, 2024 -

Lehigh Valley Honda responded

We're delighted to hear that our team at Lehigh Valley Honda was able to assist you so effectively during your visit! It's great that Sam, Logan, and the team provided detailed updates and made sure everything went smoothly. Safe travels back to Pittsburgh!

December 27, 2024

I brought my 2021 CRV in for an oil check via the Express service department. I waited over two hours for the oil change to be completed and at no point during the process did I get an update until I approac More

by chukklim62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Griffin
Dec 27, 2024 -

Lehigh Valley Honda responded

I'm sorry to hear about your experience with our express service department. We strive for efficient, communicative customer support, and your feedback will be addressed internally to improve future visits. We would like to discuss this further. Please give me a call, as we can not identify your full name. Thank you, Bronson Miller - Service Manager - 6109651332

December 23, 2024

I always have a positive experience at this dealership. They never disappoint and provide excellent service every time. More

by alexc53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Copek
Dec 23, 2024 -

Lehigh Valley Honda responded

We're delighted to hear that you consistently have positive experiences with us at Lehigh Valley Honda. Thank you for your kind words and continued support!

December 22, 2024

I have always had a positive experience with LV Honda from sales through their service department! That’s why I am a return customer! More

by Kajinpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lehigh Valley Honda responded

Kajinpa, thank you for being a loyal customer and sharing your positive experiences with us at Lehigh Valley Honda! We're delighted to have earned your trust from sales to service. Looking forward to seeing you again soon!

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