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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,726 Reviews

1,726 Reviews of Lehigh Valley Honda - Service Center

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December 30, 2024

Reliable team … diagnosis is perfect and must do recommendations are clearly outlined … I am impressed and will recommend others More

by Rasheed.khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin
Jan 01, 2025 -

Lehigh Valley Honda responded

Rasheed, we're delighted to hear that our team at Lehigh Valley Honda provided you with a reliable and impressive experience. Thank you for recommending us, and we look forward to assisting you again in the future!

December 29, 2024

Driving in from Pittsburgh my car was making strange sounds. Problem taken care of professionally! Sam was very helpful, and technician kept me updated and explained in detail what the issue was, and More

by Cpapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Dec 31, 2024 -

Lehigh Valley Honda responded

We're delighted to hear that our team at Lehigh Valley Honda was able to assist you so effectively during your visit! It's great that Sam, Logan, and the team provided detailed updates and made sure everything went smoothly. Safe travels back to Pittsburgh!

December 27, 2024

I brought my 2021 CRV in for an oil check via the Express service department. I waited over two hours for the oil change to be completed and at no point during the process did I get an update until I approac More

by chukklim62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Griffin
Dec 27, 2024 -

Lehigh Valley Honda responded

I'm sorry to hear about your experience with our express service department. We strive for efficient, communicative customer support, and your feedback will be addressed internally to improve future visits. We would like to discuss this further. Please give me a call, as we can not identify your full name. Thank you, Bronson Miller - Service Manager - 6109651332

December 23, 2024

I always have a positive experience at this dealership. They never disappoint and provide excellent service every time. More

by alexc53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Copek
Dec 23, 2024 -

Lehigh Valley Honda responded

We're delighted to hear that you consistently have positive experiences with us at Lehigh Valley Honda. Thank you for your kind words and continued support!

December 22, 2024

I have always had a positive experience with LV Honda from sales through their service department! That’s why I am a return customer! More

by Kajinpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lehigh Valley Honda responded

Kajinpa, thank you for being a loyal customer and sharing your positive experiences with us at Lehigh Valley Honda! We're delighted to have earned your trust from sales to service. Looking forward to seeing you again soon!

December 21, 2024

I have been servicing all of my Honda's at Lehigh Valley Honda for years. Sam and his team do a fantastic job from the moment you roll into the service area. They keep you updated as the work is going on an More

by susanberutti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lehigh Valley Honda responded

Susan, thank you for your continued trust in Lehigh Valley Honda! We're delighted to hear that Sam and the team consistently provide fantastic service. Your recommendations mean a lot to us!

December 21, 2024

Sam is great as always. Personable, uses clients’ names, is informative and helpful. Used technology to share technicians observations. More

by Pmorgf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lehigh Valley Honda responded

Thank you for highlighting Sam's excellent service at Lehigh Valley Honda! We're glad to hear that his personable approach and use of technology made your experience a positive one. We appreciate your feedback and look forward to serving you again!

December 21, 2024

Everyone was very nice and friendly and They performed my recall of my fuel pump module in a timely manner. Thank you to all. More

by Terrie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lehigh Valley Honda responded

Terrie, we're delighted to hear that our team at Lehigh Valley Honda provided friendly and efficient service for your recall. Thank you for the kind words!

December 20, 2024

Jim is a great service advisor. Wyatt was a great salesperson. I appreciated the follow through… More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Copek and Wyatt Jones
Dec 20, 2024 -

Lehigh Valley Honda responded

Jan, thank you for leaving Lehigh Valley Honda a five-star review! We are happy to hear that Jim and Wyatt delivered excellent service.

December 20, 2024

No problems whatsoever. Totally satisfied with Sam - Great Guy.! We’ve had Hondas since 1979 and never a problem with any of them. Happy Holidays Sam! More

by judric5401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lehigh Valley Honda responded

We're delighted to hear that Sam provided you with a satisfying experience at Lehigh Valley Honda! It's wonderful to know you've been enjoying Hondas for so long. Happy Holidays from all of us!

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