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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews
Call Service Center (844) 510-2624

1,731 Reviews of Lehigh Valley Honda - Service Center

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February 13, 2024

I have always trusted Honda service and the recommended maintenance schedule. They always answer my questions and take care of everything. Today they took care of items I expected would need an appointment More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Alleshouse
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Feb 13, 2024 -

Lehigh Valley Honda responded

Thank you, Erika, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 11, 2024

Excellent service, even with all the renovations going on. I thought it would take a lot longer for my service, but Sam the service rep. made sure everything went smoothly. More

by jbodnar2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2024 -

Lehigh Valley Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 11, 2024

Honda service under the leadership of Sam Azar is excellent .He guides staff near him to do the same. He is the best; he is the reason that my husband and I have been driving Hondas from this dealer More

by Jcboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Mello and Honda Sales Managers.
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Feb 11, 2024 -

Lehigh Valley Honda responded

It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Honda!

February 10, 2024

Great service fast and convenient. Service is great and customer service. Sam's team fast and efficient. More

by jazlady49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2024 -

Lehigh Valley Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 10, 2024

Service and sales personnel are amazing, remodeling is going great , will be great when completed More

by t_markegene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazz and Sammy
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Feb 11, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2024

Sam Azar is an awesome service manager! Listened to what my needs were! Sales suck! More

by LS3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick sales manager
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Feb 09, 2024 -

Lehigh Valley Honda responded

We appreciate you taking the time to post a review. While it's great to see this praise for Sam, it's upsetting to hear that your sales experience wasn't up to our five-star standards. I'm happy to speak with you if you would like to discuss anything further. Please feel free to reach out. Thank you, Iad Antonios - General Manager - (610) 965-1537

February 09, 2024

They are very considerate of the costumers time. The Lyft shuttle service was very quick and convenient. More

by Robert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
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Feb 11, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Robert, and we look forward to working with you again.

February 04, 2024

Very pleased wuth the friendly courteous service at Lehigh Valley Honda. My husband is sick so was very pleased with the shuttle service they offered. I was able to go back home while they serviced my More

by Goldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2024

This dealer is very clean and nice and the customer service is excellent and very professional More

by miraydaramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 03, 2024

Couldn’t fix my truck after 4 attempts and a lot of money - not pleased More

by bobward1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bronson
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Feb 05, 2024 -

Lehigh Valley Honda responded

I'm sorry to hear about the unresolved issues with your truck. We are committed to comprehensive service that leaves our customers feeling satisfied, so I'd like to look into these concerns further for you. Please reach out directly when you have a moment to discuss this in greater detail. Thank you, Bronson Miller - Service Manager - (610)-965-1332

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