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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,729 Reviews
Call Service Center (844) 510-2624

1,729 Reviews of Lehigh Valley Honda - Service Center

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February 11, 2024

Excellent service, even with all the renovations going on. I thought it would take a lot longer for my service, but Sam the service rep. made sure everything went smoothly. More

by jbodnar2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2024 -

Lehigh Valley Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 10, 2024

Great service fast and convenient. Service is great and customer service. Sam's team fast and efficient. More

by jazlady49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2024 -

Lehigh Valley Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 10, 2024

Service and sales personnel are amazing, remodeling is going great , will be great when completed More

by t_markegene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazz and Sammy
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Feb 11, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2024

They are very considerate of the costumers time. The Lyft shuttle service was very quick and convenient. More

by Robert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
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Feb 11, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Robert, and we look forward to working with you again.

February 09, 2024

Sam Azar is an awesome service manager! Listened to what my needs were! Sales suck! More

by LS3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick sales manager
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Feb 09, 2024 -

Lehigh Valley Honda responded

We appreciate you taking the time to post a review. While it's great to see this praise for Sam, it's upsetting to hear that your sales experience wasn't up to our five-star standards. I'm happy to speak with you if you would like to discuss anything further. Please feel free to reach out. Thank you, Iad Antonios - General Manager - (610) 965-1537

February 04, 2024

Very pleased wuth the friendly courteous service at Lehigh Valley Honda. My husband is sick so was very pleased with the shuttle service they offered. I was able to go back home while they serviced my More

by Goldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2024

This dealer is very clean and nice and the customer service is excellent and very professional More

by miraydaramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Feb 05, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 03, 2024

Couldn’t fix my truck after 4 attempts and a lot of money - not pleased More

by bobward1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bronson
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Feb 05, 2024 -

Lehigh Valley Honda responded

I'm sorry to hear about the unresolved issues with your truck. We are committed to comprehensive service that leaves our customers feeling satisfied, so I'd like to look into these concerns further for you. Please reach out directly when you have a moment to discuss this in greater detail. Thank you, Bronson Miller - Service Manager - (610)-965-1332

February 02, 2024

Poor customer service, it was ok earlier but no longer friendly. Doesn’t pay attention to the issues being told and the. Parts counter is awful, waited for 15 mins and left. More

by LN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
Report | Print
Feb 02, 2024 -

Lehigh Valley Honda responded

I'm sorry to read about your recent experience with us. We strive for excellent customer service, so it's disappointing to see your comments. Your feedback is important in helping us improve our services moving forward. If you're open to discussing this further, please reach out directly so we can address any concerns you may have had properly - Thank you, Bronson Miller - Service Manager - 6109651332.

February 02, 2024

Sam, greeted me with a friendly smile and handshake. Then immediately took care of all the scheduled maintenance that I requested for my Honda Odyssey. He was able to arrange a ride back to my home and More

by AldenSchiavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Lehigh Valley Honda responded

Alden, we're delighted to know that Sam and our team at Lehigh Valley Honda were able to provide you with such a positive experience. We appreciate your feedback and look forward to serving any of your future needs!

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