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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews
Call Service Center (844) 510-2624

1,731 Reviews of Lehigh Valley Honda - Service Center

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December 02, 2023

Sam always does a great job work done timely and as requested. Only what was needed More

by Rfboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Rfboyd responded

Done

Dec 03, 2023 -

Lehigh Valley Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam and don't hesitate to let us know if we can be of further assistance.

December 02, 2023

Excellent service and personnel. Samantha and todd schappell were very helpful and knowledgable. I planned on leaving the car overnite but they actually completed it the same day More

by Terrik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd schappell, samantha the service consultant
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Dec 03, 2023 -

Lehigh Valley Honda responded

Terrick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 01, 2023

All in all, pretty good service. I gave them 4 of 5 stars only because the service rep misunderstood what was missing & where. Otherwise, considering the construction, great service More

by Rjr2pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Dec 03, 2023 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. Samantha and our team appreciate your business and hope to see you again soon!

November 30, 2023

Sam Azar is cordial and efficient, and the service staff is competent and thorough. That’s why I choose Honda Service rather than a local mechanic. More

by lmspaihts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Lehigh Valley Honda responded

Thanks for the shout-out! We're glad to know Sam and our service team at Lehigh Valley Honda have been able to provide you with efficient and thorough care. Your support means a lot to us!

November 29, 2023

Very accommodating. Very friendly. Good service hours. Service consumption was great. Only negative — very, very high prices More

by Suecastagnola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon Clinton
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Nov 29, 2023 -

Lehigh Valley Honda responded

We're glad to know you found our team accommodating and friendly, but we regret hearing about your concerns regarding pricing. We strive for transparency in all aspects of our service, including cost. If you'd like to discuss this further or have any other questions or concerns, please don't hesitate to reach out directly. Thank you, Bronson Miller - Service Manager - 6109651332

November 28, 2023

Sam Azar is the core of this service department with his customer service skills and comprehensiveness in planning and executing care service. More

by sfmm1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Lehigh Valley Honda responded

Thank you for your business and this review. We're happy to hear Sam and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

November 28, 2023

Danielle was awesome great service I never have a problem with Lehigh Valley honda and the staff More

by solano_tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
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Nov 28, 2023 -

Lehigh Valley Honda responded

Tiffany, Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad Danielle was able to help, and we hope to see you again!

November 24, 2023

Gabriel the Service Consultant was very good. He kept me up to date with the entire service. More

by jpminguillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
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Nov 24, 2023 -

Lehigh Valley Honda responded

Thank you for choosing Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

November 24, 2023

Service was promptly provided. Usual courteous service by assigned advisor was rendered satisfactorily. Options were clearly explained and my decisions were considered. So far, I’m More

by sgoticojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
Nov 26, 2023 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

November 24, 2023

Ive been with this dealership since I bought my beloved civic almost 6 years ago! The overall health and recommendations of my car are always given to me, and Tristan by far has been the best service advis More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
Nov 26, 2023 -

Lehigh Valley Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lehigh Valley Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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