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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,726 Reviews

1,726 Reviews of Lehigh Valley Honda - Service Center

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August 28, 2023

Experienced technicians, professional service from start to finish. Tristan was very professional and helpful! Thank—you!! More

by Gwells5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan was professional and knowledgeable!
Aug 28, 2023 -

Lehigh Valley Honda responded

We're delighted to know you had a professional and smooth experience with Tristan at Lehigh Valley Honda! Thanks for the positive feedback, and we hope to see you again down the road!

August 28, 2023

Pleased with the service and impressed that I was given a loaner vehicle because the work wasn’t complete yet. I did not purchase the Honda I had serviced at LV Honda! The dealer I’d purchased 2 Honda CRVs More

by ams1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Aug 29, 2023 -

Lehigh Valley Honda responded

We're glad to know you were pleased with our service and the convenience of a loaner vehicle at Lehigh Valley Honda. We strive for hassle-free experiences, so it's great to see we hit the mark! Thanks for your review!

August 27, 2023

The dealership is great, the service is always the best and Alex is always so helpful!! More

by Mollygirl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 28, 2023 -

Lehigh Valley Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Honda!

August 24, 2023

Danielle was very pleasant and efficient. She didn’t try to upsell products that weren’t necessary. An oil change, tire rotation and a multi-point inspection took about 1 1/2 hours. Would not More

by Purple6128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 24, 2023 -

Lehigh Valley Honda responded

We're glad to know that Danielle provided you with efficient service at Lehigh Valley Honda. We understand the wait time can be a bit long, but we hope the quality of our work made up for it! Thanks for your feedback and patience.

August 23, 2023

Danielle is always friendly, knowledgeable, and professional. I am her lifer whether she likes it or not. More

by franrlloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 23, 2023 -

Lehigh Valley Honda responded

Fran, we're delighted to know that Danielle has been able to provide you with such great service at Lehigh Valley Honda. We appreciate your loyalty and look forward to serving you in the future!

August 23, 2023

Great experience! Staff were knowledgeable, and my vehicle was completed within the time frames I was provided at drop off More

by drewlazo30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 23, 2023 -

Lehigh Valley Honda responded

We're glad to know you had a great experience with us at Lehigh Valley Honda! Our team always aims to provide knowledgeable service and timely vehicle care. Thanks for the positive feedback!

August 22, 2023

Danielle was amazing! She greeted me and took me to the waiting area. She also walked me to my car, which was pretty awesome and service I had never had before. She was a More

by Stephanie.schomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lehigh Valley Honda responded

Stephanie, it's great to know that Danielle provided you with such a memorable experience at Lehigh Valley Honda! We're always here to provide top-notch service and look forward to your next visit. Thanks for sharing your review!

August 20, 2023

Very personable and engaging, her kindness was very appreciated. She is a real asset to your company. More

by Faithalone2save
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 21, 2023 -

Lehigh Valley Honda responded

Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 19, 2023

Alex was an excellent representative. When I arrived, he greeted me and helped me get situated quickly, provided me with a time estimate that was accurate, and found me in the business lo More

by rlarrabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 21, 2023 -

Lehigh Valley Honda responded

Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again!

August 19, 2023

Good service, but the wait time is outstanding for express services. The dealer is great I love my purchase and the dealership itself is getting a facelift. The service department is has made me go to More

by Littlehonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
Aug 21, 2023 -

Lehigh Valley Honda responded

We appreciate your feedback and patience as we work on improving our efficiency. It's great to hear that you are happy with your purchase and that your recent experience was better than the last. Our top goal is to provide 5-star service and we sincerely hope to impress you next time around. If there's anything else you would like to share, I invite you to reach out to me directly. Thank you for your business and trust. --Bronson Miller - Service Manager - 6109651332

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