Back

Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews

1,731 Reviews of Lehigh Valley Honda - Service Center

Sort by
August 07, 2023

The service at Lehigh Valley Honda dealer is very good especially Danielle, she is very professional and explains all the process very well. Excellent! More

by mayrarizik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 07, 2023 -

Lehigh Valley Honda responded

We're glad to know you had a positive experience with Danielle at Lehigh Valley Honda! Our team always aims to provide top-notch service and clear communication. Thanks for your review!

August 07, 2023

Dependable , trustworthy but kinda expensive. Would recommend a Honda and it’s service to anyone More

by shupriya.boyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Lehigh Valley Honda responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lehigh Valley Honda!

August 07, 2023

Went in for an oil change and was in and out quickly. Was alerted to possible repairs needed in the future. Friendly workers upon arrival and very clean waiting room More

by skip1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Lehigh Valley Honda responded

Thank you for reviewing Lehigh Valley Honda! We truly appreciate your feedback!

August 07, 2023

Good communication. Kept me informed on what needed to be done. Everyone was very helpful. More

by anyhow1032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Lehigh Valley Honda responded

Thank you for the review! We hope to see you again at Lehigh Valley Honda!

August 06, 2023

Javon is great! I like going back to him each time since he knows his customer so well, and he is very easy to talk to, also very knowledgeable about cars. More

by lis208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon at service
Aug 07, 2023 -

Lehigh Valley Honda responded

We're so glad to know that Javon has been able to provide you with such great service at Lehigh Valley Honda! It's always our goal to make sure customers feel comfortable and informed. Thanks for your review!

August 05, 2023

Service department is five star. But sales I do not care for that much only two stars. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle watch five star rating
Aug 08, 2023 -

Lehigh Valley Honda responded

Johnny, I am happy to hear our service department has met your five-star standards. However, I apologize if our sales team has not left the same great impression. I would be happy to discuss your concerns to help us improve. Please feel free to reach out at any time. Thank you, Iad Antonios - General Manager - (610) 965-1537

August 05, 2023

Actual service was good - pickup by driver to return for car was terrible-1 1/2 hrs More

by edies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin was very good
Aug 08, 2023 -

Lehigh Valley Honda responded

Edies, while I am glad our service was good, I apologize for any inconvenience caused by our delivery process. I will share your feedback with my team to help us improve moving forward. Please reach out if there is anything else I can help with! Take care, Bronson Miller - Service Director - (610) 965-1242

August 05, 2023

The services was good and they completed it fast. However, I asked for my fog light to be replaced and it was not done. More

by CR861011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Lehigh Valley Honda responded

We appreciate your feedback, and we're glad to know that you found our service at Lehigh Valley Honda efficient. We apologize for the oversight regarding your fog light, please feel free to reach out so we can rectify this issue promptly.

August 05, 2023

LV Honda was GREAT. can’t say the same about LV Hyundai. Service writer Sam was EXCELLENT More

by Casmoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Lehigh Valley Honda responded

Casmoli, it's wonderful to have earned your five stars, and we'll be sure to pass this feedback along to Sam. Thank you for choosing Lehigh Valley Honda!

August 04, 2023

Clean Fast, efficient service Prompt courtesy car pick up Not much else inter action A More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 04, 2023 -

Lehigh Valley Honda responded

Jim, thank you for choosing Lehigh Valley Honda! We're delighted we could get you back on the road in a timely manner. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

...
66
...