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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,729 Reviews

1,729 Reviews of Lehigh Valley Honda - Service Center

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August 03, 2023

Excellent service. Always friendly and work done fast and properly. I would highly recommend. Sam is great More

by Jas112255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lehigh Valley Honda responded

We're delighted to know you had an excellent experience with Sam and the rest of our team at Lehigh Valley Honda. Your recommendation means a lot to us! Thank you for sharing your feedback, we appreciate it.

Aug 04, 2023 -

Jas112255 responded

Your welcome

August 03, 2023

All commitments made by the dealership were kept. I was informed on the progress of my car while there . More

by Dtorrano53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniella
Aug 04, 2023 -

Lehigh Valley Honda responded

We're glad to know that you were kept informed and satisfied with the service at Lehigh Valley Honda. Thanks for sharing your experience!

August 02, 2023

Alexander was ver helpful and knowledgeable about our reason for the visit he made it an enjoyable visit More

by ikssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Aug 03, 2023 -

Lehigh Valley Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alexander met your expectations. Thank you for choosing Lehigh Valley Honda, we look forward to having you as a valued customer for many years to come!

August 02, 2023

All my Hondas and service are at this dealers. Have always had great service. In for inspection, plus reset of GPS. More

by rmrrmrnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
Aug 03, 2023 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2023

Sam and company always do a great job, happy to have them service like my vehicle More

by jalkhal24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Lehigh Valley Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

August 02, 2023

Dante was very helpful and friendly. He made the process as quick and easy as possible! More

by Jill Gibbons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Aug 03, 2023 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dante here at Lehigh Valley Honda.

August 02, 2023

this dealership is always providing the customer with professional service in a friendly way. I trust my advisor and the rest of the service team. they work fast and follow up in good time. More

by Josephine baba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Lehigh Valley Honda responded

Josephine, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lehigh Valley Honda, we look forward to having you as a valued customer for many years to come!

August 02, 2023

They fixed my car, took a while longer than I would have liked but they fixed the issue I brought in for with no fuss or issues. More

by kadin75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante
Aug 03, 2023 -

Lehigh Valley Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 02, 2023

I would have to be here for a long time and take a lot of time out of my work day to list the humongous amount of garbage this place spews, in both their talk and their service. I’ve given them my business b More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javon
Aug 03, 2023 -

Lehigh Valley Honda responded

Michael, it's disappointing to read about your recent experiences with us after such a long history of satisfaction. We're committed to providing reliable service and clear communication, so I'm sorry if we've fallen short in these areas recently. Your feedback is valuable as we strive for continuous improvement. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, Bronson Miller - Service Director - (610) 965-1242

August 02, 2023

I was driving to Ocean City MD and I was on 476 when a message came on my dashboard & my vehicle started to loose power. I was able to pull off the road and googled the closest Honda dealership and drove More

by mcalmanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Aug 03, 2023 -

Lehigh Valley Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danielle and our team met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

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