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Lenoir City Ford, Inc.
Lenoir City, TN
1,474 Reviews
Everyone's Hometown Dealer...Where you always find the Right Vehicle at the Right Place, and for the Right Price.
Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,474 reviews
August 28, 2025
Selena was terrific. If she didn’t know an answer she would search until she found it. She worked with us to drive different models to make sure we got what we needed. Sh If she didn’t know an answer she would search until she found it. She worked with us to drive different models to make sure we got what we needed. She did not pressure us. Super personable. Highly recommend her More
by 22 year toyota owner
Verified Customer
August 26, 2025
Everyone was very kind and helpful. Everyone made the process quick and easy. I can’t thank everyone enough for all their help. Everyone made the process quick and easy. I can’t thank everyone enough for all their help. More
by iyamchuk
August 24, 2025
Selena was great to work with. No pressure, patiently worked through all our questions. Stuck with us throughout process No pressure, patiently worked through all our questions. Stuck with us throughout process More
by 22 year toyota owner
August 24, 2025
Outstanding service - I really appreciated Tyler's attentiveness, support, and active communication. He kept me informed and provided a clear understanding of the process throughout the time my vehic attentiveness, support, and active communication. He kept me informed and provided a clear understanding of the process throughout the time my vehicle was being serviced More
by rogersknox
Employees Worked With
Tyler
August 21, 2025
Tyler was our service rep. He did an excellent job keeping us informed about the problem with our car. He arranged transportation for us to home when we had to leave car over He did an excellent job keeping us informed about the problem with our car. He arranged transportation for us to home when we had to leave car overnight. Very nice and congenial. More
by teacher
Employees Worked With
Tyler in service
August 21, 2025
The customer service is great. Samantha took care of scheduling our appointment and answered all our questions and Judy was very thorough with updates. Samantha took care of scheduling our appointment and answered all our questions and Judy was very thorough with updates. More
by Hicks
Employees Worked With
Samantha, Judy
August 20, 2025
I've purchased 6 vehicles here & have never had a bad experience. If any issues have came up they have been taken care of without hesitation. I've personally never had any of the sales team give off that experience. If any issues have came up they have been taken care of without hesitation. I've personally never had any of the sales team give off that "pressure to buy" vibe & have always left me alone if I let them know when I'm just looking. More
by Jaydub
August 13, 2025
Incredible customer service! I couldn’t be happier with my experience at this dealership! They went above and beyond to help me! I couldn’t be happier with my experience at this dealership! They went above and beyond to help me! More
by Buyer123
August 12, 2025
I am a repeat customer several times over, driving in from out of state. The customer service, value, and complete efficiency at Lenoir City is second to none. from out of state. The customer service, value, and complete efficiency at Lenoir City is second to none. More
by SKF
