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Lenoir City Ford, Inc.

Lenoir City, TN

4.8
1,585 Reviews
At Lenoir City Ford we pride ourselves on offering the Right Vehicle at the Right Place and for the Right Price. Our mission is to be the premier Ford Dealer in East Tennessee by offering you the best experience...We are America's Home-Town Dealer where you are family.
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775 US-321

Lenoir City, TN

37771

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Showing 1,585 reviews

June 06, 2025

What a great experience! I needed help and got the perfect advice and service. It was quick , reasonable and I met the nicest women employees at this Ford Dealership. Ke More

by Jaekelresource
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees. All were great from the service person who helped me , the second service manager who made certain the job got done and the service tech who did the work. All were great!
June 03, 2025

Great service and great people! We will refer our friends for sure. And plan to come back in the future. More

by DWAYNEANDDEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
June 03, 2025

Pleasurable buying experience. Very courteous and knowledgeable staff. Cecil did a great job explaining bronco features in delivery. More

by COVEMTNLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Childress, Jason Powers, Ashley Espinoza
June 03, 2025

Very happy with my experience with Lenoir City Ford. Pete Clay was very kind and went above and beyond to make sure we had the best deal possible for both our trade and the vehicle we purchased. Highl More

by cindyeddy78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

NO xx. Facts, good deals, great customer service. Best dealer experience I've ever had. More

by jdixon7887
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Powers
June 01, 2025

Very smooth purchase process after coming from out of state. Cecil had the vehicle ready for us to test drive when we got there and basically made the entire purchase process as efficient as possible. I More

by Sepeters801
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Best service yet for either of my two F-150s. Judy provided exceptional customer interface! More

by Tony.hhbl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy from service (excellent)
May 30, 2025

Judy in the service department was an absolute beast! No one ever wants to buy tires, but Judy made tire buying as enjoyable as it could be! Great dealership and even better customer service! Great More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wolfenbarger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Daly , Jason Powers
May 30, 2025

The people were friendly and Zach was a helpful and answered any questions I asked as best that was in his knowledge. More

by anamelletterman1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Childress
May 29, 2025

This place is a rip off. They sell warranties and then they won’t honor any part of them. I would avoid this place like the plague. More

by Bpdirtrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonny Wolfenbarger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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