Lenoir City Ford, Inc.

From the time I made the first phone call until the time, two days later we closed the deal, my wife and I had a very good buying experience. Calls were made in a timely fashion as were the questions answere two days later we closed the deal, my wife and I had a very good buying experience. Calls were made in a timely fashion as were the questions answered by the salesman( John Scott). All the paperwork was ready to sign. There was not a lot of wasted time in the finance office. My experience was very good with Lenoir City Ford. Thanks Danny Treadway More

Rick Nelson at Lenoir City Ford made my buying experience super easy and great! The level of caring and friendliness I was shown is unmatched by any other buying experience I have had. Everything was explain super easy and great! The level of caring and friendliness I was shown is unmatched by any other buying experience I have had. Everything was explained to me up front! I would recommend Rick and the guys at Lenoir City Ford to anyone! More

I was jerked around by another dealership it was very refreshing to have Mr Scott want my business and work with us. I sopke with him in the morning and by 1pm Mr Scott found my truck. refreshing to have Mr Scott want my business and work with us. I sopke with him in the morning and by 1pm Mr Scott found my truck. More

Overall best sales experience I've ever received very helpful and knowledgeable special thanks to mike for all the patience he went above and beyond making sure I was satisfied with my choice. helpful and knowledgeable special thanks to mike for all the patience he went above and beyond making sure I was satisfied with my choice. More

Very friendly, I didn't get the typical sales pitch-crap from her and she didn't 'bug' me about my purchase...she was a joy to work with. I will recommend her to my friends/co-workers. pitch-crap from her and she didn't 'bug' me about my purchase...she was a joy to work with. I will recommend her to my friends/co-workers. More

Sonny made my experience non stressful. I needed a used truck with certain stipulations. He worked very hard to find what I wanted and did not waste my time showing me trucks that were out of the guideline truck with certain stipulations. He worked very hard to find what I wanted and did not waste my time showing me trucks that were out of the guidelines I set for him. This is the 4th vehicle my family has purchased from Sonny and he did not let us down yet again. I would recommend calling Sonny when in the market for a vehicle, new or used. More

Came in looking for a new car and ended up falling in love with a used 2012 Focus. Mike was extremely personable and very helpful with my purchase. I will highly recommend him to everyone I know. This wa love with a used 2012 Focus. Mike was extremely personable and very helpful with my purchase. I will highly recommend him to everyone I know. This was my first newer car purchase and he made it simple and smooth. A+++ More

I, personally, undoubtedly enjoyed my car buying experience at Lenoir City Ford. I feel like I purchased a car at a great price (although I wish I had of been able to purchase the car a little cheap experience at Lenoir City Ford. I feel like I purchased a car at a great price (although I wish I had of been able to purchase the car a little cheaper, yet they go by KBB). Also, on a side note, I did take out extra warranties and coverage, and they showed me what the price would be per month with the coverage over a 72 month financed contract term. I do wish now, that during the financing portion, that I had been showed what I was completely paying for the car altogether, and what the total cost would be per extra coverage/ warranty charge instead of the per month price difference I would pay, as that covers up what you actually pay over in full over the years for all the added "stuff". However, I am covered for a good while as far as my car mechanics and maintenance goes. Yet, when I did take a solid look at all the charges on my car that added up to the total bill, it was a lot more money than what I would have originally paid with just taxes and fees added. I do wish I had reconsidered all the extra warranties and extra coverages, but I guess it will be good in the long run. Just make sure you take a solid look from all angles (what the monthly bill will be and what the total charges will be right then and there when you purchase the car and how much each adds to the total final bill you will either pay or finance). Other than that, I thoroughly enjoyed purchasing my used 2011 Ford Fusion from Lenoir City Ford. My car is beautiful, and I am in love with it! The staff was so friendly and not pushy whatsoever. Also, the General Manager over the whole business greeted us with kindness and great customer satisfaction. I understand why I have had many people in which I know make a visit to Lenoir City Ford to buy their new cars. Go visit them, you won't be disappointed. More

It was a very good experience. Matt was very nice we asked just to let us look around by our self. when we found what we were looking for. Matt was more than glad to help us. asked just to let us look around by our self. when we found what we were looking for. Matt was more than glad to help us. More

Great car at a great price,great service and friendly folks there.Matt was great,friendly and hard working.He went above and beyond to help me find a car I was happy with. folks there.Matt was great,friendly and hard working.He went above and beyond to help me find a car I was happy with. More