Back

Lenoir City Ford, Inc. - Service Center

Lenoir City, TN

3.9
70 Reviews

70 Reviews of Lenoir City Ford, Inc. - Service Center

Sort by
May 31, 2025

Best service yet for either of my two F-150s. Judy provided exceptional customer interface! More

by Tony.hhbl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy from service (excellent)
May 30, 2025

Judy in the service department was an absolute beast! No one ever wants to buy tires, but Judy made tire buying as enjoyable as it could be! Great dealership and even better customer service! Great More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wolfenbarger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Daly
May 29, 2025

This place is a rip off. They sell warranties and then they won’t honor any part of them. I would avoid this place like the plague. More

by Bpdirtrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonny Wolfenbarger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

They always do a great job at Lenoir City Ford. The service is thorough and timely, and they keep me updated on additional services that might help my driving experience. More

by john.painter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Childress
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Good service. Efficient and friendly. I asked to have the cabin filter replaced as it was close to scheduled maintenance on that, but they did not replace it. I More

by Lorene_Steffes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t interact with any of the people listed
May 13, 2025

Excellent customer service and exceptional work by the mechanics Involved with my truck repair. Satisfied. More

by Demon2419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

I called and they made an appointment same day, they diagnosed the problem and I talked to the tech. They sent a proprosal. It was fixed the next day and it was under the proposed price. I will continue More

by Garree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 10, 2025

Very prompt service as promised since I was waiting for my vehicle. Repairs performed satisfactorily. Would definitely go back again. More

by lenwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Terrible! Called for updates 3 times-no calls back. Paid $220 and problem not resolved! More

by Hubo74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
March 31, 2025

Prompt, outstanding communication and service, true to commitment on scheduled work. Courteous and professional staff. More

by Pallenmun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy
1
...