Lenoir City Ford, Inc. - Service Center

Appointment 930aw wasn’t Told anything about my car till I drove to dealership at 530 I drove to dealership at 530 More

The Service Department is professional and very thorough. They completed the service needed in a timely manner. The service manager communicated with me during the entire process. They are truly appreciated They completed the service needed in a timely manner. The service manager communicated with me during the entire process. They are truly appreciated and very well recommended. More

An item was taken from my vehicle while in the service dept last summer. I thought that they may possibly be concerned when I complained. Especially after just spending $15,000 in an engine replacement. B dept last summer. I thought that they may possibly be concerned when I complained. Especially after just spending $15,000 in an engine replacement. But I was told in a very rude manner it was my fault for leaving this item in my vehicle. Only two employees were in my vehicle and the manager general manager would not let me speak to either one. Ki will never return to this dealership. Not even an apology! More

I was not satisfied with the service I got at all I used to be, but they changed personnel. The service went down the tubes, unfortunately to be, but they changed personnel. The service went down the tubes, unfortunately More

What a great experience! I needed help and got the perfect advice and service. It was quick , reasonable and I met the nicest women employees at this Ford Dealership. Ke I needed help and got the perfect advice and service. It was quick , reasonable and I met the nicest women employees at this Ford Dealership. Keep up the great work. You have a fan. More

Best service yet for either of my two F-150s. Judy provided exceptional customer interface! Judy provided exceptional customer interface! More

Judy in the service department was an absolute beast! No one ever wants to buy tires, but Judy made tire buying as enjoyable as it could be! Great dealership and even better customer service! Great No one ever wants to buy tires, but Judy made tire buying as enjoyable as it could be! Great dealership and even better customer service! Great job Judy!! More

This place is a rip off. They sell warranties and then they won’t honor any part of them. I would avoid this place like the plague. They sell warranties and then they won’t honor any part of them. I would avoid this place like the plague. More

They always do a great job at Lenoir City Ford. The service is thorough and timely, and they keep me updated on additional services that might help my driving experience. The service is thorough and timely, and they keep me updated on additional services that might help my driving experience. More

Good service. Efficient and friendly. I asked to have the cabin filter replaced as it was close to scheduled maintenance on that, but they did not replace it. I Efficient and friendly. I asked to have the cabin filter replaced as it was close to scheduled maintenance on that, but they did not replace it. I will have to have that done next time. More