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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.9
2,391 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,392 reviews

December 22, 2023

Everything was wonderful and now that I am trying to get information on when the back ordered parts will be received (I took the car knowing the parts were on back order) I’m getting the run around and sale More

by PDENNIS689
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi PDENNIS689, We're sorry to hear about your disappointment and the challenges you're facing with getting information on the back-ordered parts. This is not the experience we aim to provide, and we sincerely apologize for any inconvenience. We value your loyalty, and we would like to address your concerns promptly. Our sales manager Jonathan has reached out to you several times to discuss this issue, and we hope to resolve it as soon as possible. We appreciate your feedback and the opportunity to improve your experience. Happy Driving, The Lester Glenn Subaru Team

Helpful
December 22, 2023

The staff at the dealership are fantastic and take extra measures to ensure that you are satisfied. More

by MONTEREY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi MONTEREY13, Thank you for your kind words! We're thrilled to hear that our fantastic team took extra measures to ensure your satisfaction! Customer satisfaction is our top priority, and we're grateful for your positive feedback! If you ever have more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out! We appreciate your trust and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 22, 2023

Another great experience with the Lester Glenn family of auto dealerships! LG Subaru in Toms River had a used car we were interested so we headed there to see it and ended up driving it home! We were so luc More

by jennifer.pulsinelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvatore Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi Jennifer, Thank you for sharing your wonderful experience with us! We're delighted to hear that you had another great experience with the Lester Glenn family! We're glad that Mike made your visit enjoyable with his friendliness, knowledge, and humor! Treating our customers like family is what we aim for, and we're thrilled you felt that way! If there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out! Ringing the bell for your positive experience brings us joy! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 22, 2023

Not sure if we will be able to lease a Subaru as the price is a bit above our budget, but, I feel compelled to let you know about our experience with our sales associate, Will. What a super guy!! He di More

by RHafey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Lester Glenn Subaru responded

Hi RHafey, Thank you for sharing your experience with us! We appreciate your kind words about Will, and we're glad to hear that he's a super guy who did everything he could to help you out! It's fantastic that he's knowledgeable about Subaru, and we encourage you to reach out to him for any future assistance! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and hope to assist you in the future! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 21, 2023

Everyone is very friendly and ready to help! I have had problems with getting the part, and now my phone is not working!! Getting very frustrated! More

by LINDAMUNDY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
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Feb 13, 2024 -

Lester Glenn Subaru responded

Hi LINDAMUNDY21, Thank you for your feedback. We're sorry to hear about the frustrations you've experienced with getting the part and your phone not working! We understand how frustrating that can be, and we apologize for any inconvenience it may have caused. We have shared your feedback with our management team and our service manager Bert has attempted to reach out to you. At your earliest convenience, feel free to reach out to him directly so we can assist you further and resolve these issues as quickly as possible! Your satisfaction is important to us, and we appreciate your patience! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 21, 2023

Francis Pearson was my salesman. He was excellent, patient, knowledgeable and personable. He gave me all my options and helped provide additional information as I made my decision. More

by Deborah Guerrierie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Piro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Pearson
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Dec 22, 2023 -

Lester Glenn Subaru responded

Hi Deborah, Thank you for your positive review! We're delighted to hear that Francis was excellent, patient, knowledgeable, and personable during your car-buying experience! It's wonderful that he provided you with all your options and additional information to help you make an informed decision! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We appreciate your feedback, and we hope you enjoy your new vehicle! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 21, 2023

I’m very satisfied with my appointment Nicole was helpful and knowledgeable waiting area makes the appointment relaxing More

by Sal DellaRosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Lester Glenn Subaru responded

Hi Sal, Thank you for your positive review! We're delighted to hear that you're very satisfied with your appointment and that Nicole was helpful and knowledgeable! Creating a relaxing waiting area is important to us, and we're pleased that you enjoyed your experience! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 21, 2023

Keith Conroy has always been extremely attentive and has always offered good advice which I follow. More

by RADLAW88
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Lester Glenn Subaru responded

Hi RADLAW88, Thank you for being a valued customer, and we appreciate your positive feedback! We're delighted to hear that Keith has always been extremely attentive and has offered good advice that you follow! Providing excellent service and advice is our goal, and we're pleased to have met your expectations! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and look forward to continuing to provide you with great service! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 20, 2023

Nicole is great! She always tried to help. I will continue to ask for Nicole if I need any help with our Subaru's. More

by JFN0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Lester Glenn Subaru responded

Hi JFN0810, Thank you for your positive feedback! We're thrilled to hear that Nicole is doing a great job and has been helpful to you! We appreciate your loyalty, and we're honored that you'll continue to ask Nicole for any assistance with your Subaru vehicles! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! Thank you for choosing us, and we look forward to assisting you with your Subaru needs! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 20, 2023

Very satisfied with Nicole. She has been very helpful. Lester Glenn Subaru has met my expectations More

by ISLAND57DON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Lester Glenn Subaru responded

Hi ISLAND57DON, Thank you for your positive review! We're delighted to hear that you're very satisfied with Nicole's assistance and that we have met your expectations! Providing helpful and satisfying service is our goal, and we appreciate your feedback! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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