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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.9
2,395 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 2,395 reviews

December 23, 2023

HOPEFULLY THIS FORESTER WILL LAST AS LONG AS I DO SO I TRUST THE PEOPLE AT LESTER GLENN TO MAINTAIN IT. More

by ESALOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi ESALOOM, Thank you for placing your trust in us to maintain your Subaru Forester! If there's anything specific you'd like us to keep in mind during maintenance or if you have any questions, feel free to reach out! We're here to ensure your Forester remains reliable for many more miles to come! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 22, 2023

Another great experience with the Lester Glenn family of auto dealerships! LG Subaru in Toms River had a used car we were interested so we headed there to see it and ended up driving it home! We were so luc More

by jennifer.pulsinelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvatore Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi Jennifer, Thank you for sharing your wonderful experience with us! We're delighted to hear that you had another great experience with the Lester Glenn family! We're glad that Mike made your visit enjoyable with his friendliness, knowledge, and humor! Treating our customers like family is what we aim for, and we're thrilled you felt that way! If there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out! Ringing the bell for your positive experience brings us joy! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 22, 2023

Not sure if we will be able to lease a Subaru as the price is a bit above our budget, but, I feel compelled to let you know about our experience with our sales associate, Will. What a super guy!! He di More

by RHafey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Lester Glenn Subaru responded

Hi RHafey, Thank you for sharing your experience with us! We appreciate your kind words about Will, and we're glad to hear that he's a super guy who did everything he could to help you out! It's fantastic that he's knowledgeable about Subaru, and we encourage you to reach out to him for any future assistance! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and hope to assist you in the future! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 22, 2023

Quick service, and well received at the door. I trust them to do what's necessary More

by John Madden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi John, Thank you for sharing your positive experience! We're delighted to hear that you received quick service and felt well-received from the moment you walked in the door! Trust is crucial, and we're honored that you trust us to do what's necessary. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out! We appreciate your trust and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 22, 2023

Staff assisted me promptly. Couldn’t asked for a better experience with Lester Glenn! Merry Christmas Lester Glenn! More

by JAMES_ANGELICA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi JAMES_ANGELICA05, We're delighted to hear that our team assisted you promptly and that you had a wonderful experience with Lester Glenn! Your kind words make our holiday season even brighter! If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. Wishing you a Merry Christmas and many joyous drives ahead! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 22, 2023

Everything was wonderful and now that I am trying to get information on when the back ordered parts will be received (I took the car knowing the parts were on back order) I’m getting the run around and sale More

by PDENNIS689
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi PDENNIS689, We're sorry to hear about your disappointment and the challenges you're facing with getting information on the back-ordered parts. This is not the experience we aim to provide, and we sincerely apologize for any inconvenience. We value your loyalty, and we would like to address your concerns promptly. Our sales manager Jonathan has reached out to you several times to discuss this issue, and we hope to resolve it as soon as possible. We appreciate your feedback and the opportunity to improve your experience. Happy Driving, The Lester Glenn Subaru Team

Helpful
December 22, 2023

The staff at the dealership are fantastic and take extra measures to ensure that you are satisfied. More

by MONTEREY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi MONTEREY13, Thank you for your kind words! We're thrilled to hear that our fantastic team took extra measures to ensure your satisfaction! Customer satisfaction is our top priority, and we're grateful for your positive feedback! If you ever have more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out! We appreciate your trust and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 21, 2023

Everyone is very friendly and ready to help! I have had problems with getting the part, and now my phone is not working!! Getting very frustrated! More

by LINDAMUNDY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
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Feb 13, 2024 -

Lester Glenn Subaru responded

Hi LINDAMUNDY21, Thank you for your feedback. We're sorry to hear about the frustrations you've experienced with getting the part and your phone not working! We understand how frustrating that can be, and we apologize for any inconvenience it may have caused. We have shared your feedback with our management team and our service manager Bert has attempted to reach out to you. At your earliest convenience, feel free to reach out to him directly so we can assist you further and resolve these issues as quickly as possible! Your satisfaction is important to us, and we appreciate your patience! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 21, 2023

I’m very satisfied with my appointment Nicole was helpful and knowledgeable waiting area makes the appointment relaxing More

by Sal DellaRosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Lester Glenn Subaru responded

Hi Sal, Thank you for your positive review! We're delighted to hear that you're very satisfied with your appointment and that Nicole was helpful and knowledgeable! Creating a relaxing waiting area is important to us, and we're pleased that you enjoyed your experience! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Helpful
December 21, 2023

Keith Conroy has always been extremely attentive and has always offered good advice which I follow. More

by RADLAW88
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Lester Glenn Subaru responded

Hi RADLAW88, Thank you for being a valued customer, and we appreciate your positive feedback! We're delighted to hear that Keith has always been extremely attentive and has offered good advice that you follow! Providing excellent service and advice is our goal, and we're pleased to have met your expectations! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and look forward to continuing to provide you with great service! Happy Driving, The Lester Glenn Subaru Team

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