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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,554 Reviews
Call Service Center (732) 966-9220

1,554 Reviews of Lester Glenn Subaru - Service Center

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August 07, 2025

I appreciate both Nicole and Lester Glenn helping me with my Car. I've been having my car serviced at Lester Glenn since purchasing my car and was really happy when they acknowledged my loyalty with helpin More

by NERL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Lester Glenn Subaru responded

Hey NERL92, Thanks for sharing your experience! We’re so glad Nicole and the team were able to recognize your loyalty and go above and beyond to help you out. It’s wonderful to hear you’ve trusted us with your vehicle’s service since day one, and we truly value that continued relationship! Happy Driving, The Lester Glenn Subaru Team

August 07, 2025

This was our first service experience with Lester Glenn Subaru, and it was a very welcoming experience More

by rkwwen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Lester Glenn Subaru responded

Hey rkwwen, Thanks for sharing your experience! We’re glad your first service visit was welcoming and positive. We look forward to continuing to provide you with excellent care for your vehicle. Happy Driving, The Lester Glenn Subaru Team

August 07, 2025

I am a long-time customer and have appreciated the service I have received. However, the wait time has been much too long lately for a simple oil change/tire rotation. More

by mav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hefner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Lester Glenn Subaru responded

Hey Mav, Thanks for sharing your experience! We truly appreciate your loyalty over the years and are glad to know you’ve valued the service you’ve received. We’re sorry to hear about the recent longer wait times for your oil change and tire rotation, we're always looking to improve and apologize again for the wait. Happy Driving, The Lester Glenn Subaru Team

August 05, 2025

Nicole was very helpful and Subaru went above and beyond serving my Transmission in my car More

by GMARINARO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Lester Glenn Subaru responded

Hey Gmarinaro49, Thanks for sharing your experience! We're so glad to hear that Nicole was helpful and that our team went above and beyond in servicing your transmission. It's always our goal to deliver exceptional care and keep your vehicle running smoothly! Happy Driving, The Lester Glenn Subaru Team

August 03, 2025

Service guy was great! ! Much better than our dealings with the GM at the time of purchase. More

by LEHMANN.GIRLS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Lester Glenn Subaru responded

Hey Lehmann.Girls, Thanks for sharing your experience! We're happy to hear your recent visit with our service team went well and that you felt taken care of. We’re sorry to hear your earlier interaction didn’t meet expectations, but we truly appreciate you giving us a chance! We're always here to provide the level of service you deserve! Happy Driving, The Lester Glenn Subaru Team

August 03, 2025

Please note that 190 was charged to change one tail light and the license plate bulbs. More

by LILLYALEXANDER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

Lester Glenn Subaru responded

Hi LILLYALEXANDER13, Thanks for sharing your experience. We understand your concern regarding the cost of replacing the taillight and license plate bulbs. At Lester Glenn, we believe in being transparent with our pricing, which includes not only the parts but also the quality of service, warranty, and checks that go along with the repair. We make sure to provide pricing upfront so our customers can make informed decisions, and we take all feedback seriously to ensure clarity throughout the process. We understand our team has reached out to speak with you. We appreciate the opportunity to address your comments and thank you for allowing us to service your vehicle. Happy Driving, The Lester Glenn Subaru Team

August 01, 2025

I waited 2 hours for a scheduled oil change, otherwise it was a good experience. More

by jpuliz44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Lester Glenn Subaru responded

Hi jpuliz44, Thanks for sharing your experience. We’re glad the overall visit was good, but we apologize for the long wait on your scheduled oil change. We appreciate your patience and will work to improve our timing going forward. Happy Driving, The Lester Glenn Subaru Team

August 01, 2025

Staff and Technicians are friendly, knowledgeable, and above all, professional. Clear in their explanations of the work to be done, the length of time to complete, and the parts/cost of any repair. Appl More

by tjmgrandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Lester Glenn Subaru responded

Hi tjmgrandpa, Thanks for sharing your experience! We’re glad our staff and technicians provided friendly, knowledgeable, and professional service with clear explanations every step of the way. Your applause means a lot to us! Happy Driving, The Lester Glenn Subaru Team

August 01, 2025

My service was very efficient and pleasant. Sean was a great consultant, and since this was my first service with my car, I will request him every time. The waiting area was comfortable and my More

by Roznup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rivera!!! Sales! He’s the best!
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Aug 04, 2025 -

Lester Glenn Subaru responded

Hi Roznup, Thanks for sharing your experience! We’re glad Sean made your first service visit a great one and that you enjoyed the waiting area and the latte! We look forward to seeing you again in a couple of months! Happy Driving, The Lester Glenn Subaru Team

August 01, 2025

The service advisor Nicole is always friendly and helpful. but the main thing, she is very knowledgeable and explains everything to you so you can understand. Work is done in a timely manner. And if More

by RBOURQUE-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Lester Glenn Subaru responded

Hi RBOURQUE-2, Thanks for sharing your experience! We're so glad to hear that Nicole continues to provide such knowledgeable and friendly service. It's great to know she makes everything easy to understand and that you felt comfortable while waiting. We appreciate your continued trust in us! Happy Driving, The Lester Glenn Subaru Team

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