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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
710 Reviews
Call Service Center (732) 966-9220

710 Reviews of Lester Glenn Subaru - Service Center

Sort by
May 11, 2024

It was very easy to make an appointment at the dealership. The service person was knowledgeable and helpful. When I picked up the car I’m thankful for all they have been doing for me. More

by walsh0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hey walsh0925, Thank you for your feedback! We're glad to hear that scheduling an appointment was easy and that you found our service person to be knowledgeable and helpful! Providing excellent service is our priority, and we're grateful for your appreciation. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
May 10, 2024

Excellent service, repairs were explained and done on time, shuttle service provided to and from house. More

by JLOCASTRO142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hey JLOCASTRO142, Thanks for taking the time to share your feedback! We're delighted to hear that you had an excellent service experience with us! Transparency and punctuality are top priorities for us, so we're glad to know that your repairs were explained and completed on time! It's also great to hear that our shuttle service was convenient for you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
May 10, 2024

Very satisfied with the service at Lester Glenn Suburu; Ekaterina Espinsoa and the others always take the time to explain and answer all questions and concerns. More

by dandellaserra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hey dandellaserra, Thanks for sharing your experience with us! We're thrilled to hear that Ekaterina and the team provided you with excellent service! Taking the time to explain and address all your questions and concerns is crucial to us, so it's great to know that you felt well taken care of. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

Helpful
May 10, 2024

Kathy Ottmer saw me drop off my car through her window and came out to greet me. She is very thoughtful and professional and I so appreciated her help. She got me out in less time than I thought it would More

by HALFANT.RAH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hi HALFANT.RAH1, What a wonderful experience you had with Kathy! It's fantastic to hear that she went the extra mile to greet you and provide thoughtful and professional service! Efficiency and clear communication are key, and it sounds like Kathy nailed it. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
May 10, 2024

Always a good experience visiting Lester Glenn for service. Nicole Damiano is a true professional, and dealing with her in the Service Department is always a pleasure. She works quickly and efficien More

by Bob G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hi Bob, Thank you for sharing your experience with us! We're thrilled to hear that you always have a good experience when visiting us for service! We're delighted to hear that Nicole provides you with excellent service! We appreciate your kind words about her professionalism and efficiency. If there's anything else we can assist you with in the future, please don't hesitate to let us know! Best Regards, The Lester Glenn Subaru Team

Helpful
May 10, 2024

Nicole and the staff at Lester Glenn Subaru are very nice, competent, and professional. We always take our Outback there for regular service and repairs. More

by BRIANBONNER235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hi BRIANBONNER235, Thank you for your kind words! We're thrilled to hear that Nicole and the team consistently provide you with nice, competent, and professional service! Building trust with our customers is important to us, so we're delighted to know that you always choose us for your Outback's service and repairs. If you ever need anything in the future or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
May 10, 2024

He was very helpful and very pleasant to work with. I look forward to working with him again.!!!! More

by GJPHBQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hey GJPHBQ, We're thrilled to hear that you had such a positive experience! Being helpful and pleasant is what we aim for with every interaction! We're also looking forward to the opportunity to assist you again in the future. If you need anything else in the meantime, just let us know! Happy Driving, The Lester Glenn Subaru Team

Helpful
May 10, 2024

Good inspection but pricy. The car has done well even since I taken to dealer. More

by HCORTESMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hey HCORTESMD, Thanks for sharing your feedback with us! We're glad to hear that your car has been doing well since you visited our dealership! We understand that pricing is an important consideration, and we strive to provide value for the services we offer. If you have any questions or need further assistance in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
May 09, 2024

Pleasant and helpful personnel! Car fixed well and without undue waiting time- Thank you all! More

by DORTH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hi DORTH10, Thank you for your positive feedback! We're glad to hear that our personnel were pleasant and helpful during your visit. It's great to know that your car was fixed well and in a timely manner. If you ever need anything else or have further feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
May 09, 2024

IT WAS A GREAT PLEASURE TO WORK WITH EKATERINA ESPINOSA WHO HELPED ME VERY MUCH More

by MIKE.MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EKATERINA ESPINOSA
Report | Print
May 17, 2024 -

Lester Glenn Subaru responded

Hi MIKE.MCDONALD, We're thrilled to hear that you had a great experience working with Ekaterina! Thank you for sharing your positive feedback. If you ever need anything else or have further feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
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