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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,490 Reviews
Call Service Center (732) 966-9220

1,490 Reviews of Lester Glenn Subaru - Service Center

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September 21, 2024

Always the best service. Everything is explained, and done in a timely manner. Answers all concerns. More

by MRYTHMS12854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Sep 26, 2024 -

Lester Glenn Subaru responded

Hi Mrythms12854! Thanks for sharing your experience! We’re thrilled to hear that you consistently receive the best service from our team. Your satisfaction is our priority, and we’re glad to know that all your concerns are addressed promptly and clearly! Happy Driving, The Lester Glenn Subaru Team

September 21, 2024

Keith very helpful so great that I walked over to the salesperson Will that I bought another car that day. My lease still had another year left. Will see everybody when it's time for oil change, etc. b More

by ELLENK149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Lester Glenn Subaru responded

Hi ELLENK149, Thank you for sharing your wonderful experience! We're thrilled to hear that Keith's helpfulness led you to make another great purchase with Will! It's fantastic that you're already thinking about your next visit for service! We can’t wait to see you again when it’s time for your oil change or your next car! Happy Driving, The Lester Glenn Subaru Team

September 21, 2024

Always have great service at Lester Glenn Subaru Will return for future service. Also waiting area is very clean More

by dano99487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Lester Glenn Subaru responded

Hi dano99487, Thanks for sharing your experience! We're delighted to hear that you consistently receive great service with us! We take pride in maintaining a clean and welcoming waiting area for our valued customers like you. We look forward to seeing you again for your future service needs! Happy Driving, The Lester Glenn Subaru Team

September 20, 2024

Excellent and efficient service. Wait time was very reasonable. Service rep, Keith Conroy , was so helpful with helping me understand a problem I was having with the electronics. Tha More

by RSK1116
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Lester Glenn Subaru responded

Hi RSK1116, Thanks for the kind words! We're happy to hear Keith was so helpful in explaining the electronics issue and that your service was both excellent and efficient! If you ever need more assistance, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

September 20, 2024

As always Lester Glenn Service was excellent. Kathy, my service consultant always goes above and beyond. Thank you Lester Glenn Service. More

by HIGS180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Sep 20, 2024 -

Lester Glenn Subaru responded

Hey HIGS180, Thanks for the awesome shoutout! We're thrilled to hear that Kathy continues to go above and beyond for you, for sure! It's great knowing your experiences with our service team have been consistently excellent. If there's anything else you need, we're always here to help! Happy Driving, The Lester Glenn Subaru Team

September 20, 2024

Thorough and professional service. Recommendations without pressure. Peace of mind using genuine Subaru parts and qualified technicians . More

by EDNOVAK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 20, 2024

worked out great thanks again. For six month old chain, and multiply inspection. all is well More

by James McNicholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 19, 2024

The people who work there are so nice. Shout out to my service rep Keith Conroy! I was able to book an appointment quickly and my wait time for the job was reasonable. The waiting area More

by D3PARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Lester Glenn Subaru responded

Hey D3Parks, Thanks for sharing your experience with us! We're happy to hear you had a positive interaction with our team, especially Keith! Glad you enjoyed our waiting area and the popcorn too! We do understand your concerns about pricing, and we always aim to provide top-quality service for the value. If there's anything we can do to improve your next visit, don't hesitate to let us know! Happy Driving, The Lester Glenn Subaru Team

September 19, 2024

Had emergency and they took me without appointment Very nice and thoughtful thank you again More

by TINKLEE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Lester Glenn Subaru responded

Hi Tinklee4, Thanks for the kind words! We're glad we could help you out in an emergency, even without an appointment! It's great to hear our team was thoughtful and took care of you when you needed it most. Don't hesitate to reach out if you need anything else! Happy Driving, The Lester Glenn Subaru Team

September 19, 2024

Everything went good. All my needs were done. My service consultant, Eric was very kind and knowledgeable and helpful. More

by DABROWSKAM55
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Lester Glenn Subaru responded

Hi DabrowskaM55, Thanks for the great feedback! We're happy to hear that Eric took good care of you and made sure all your needs were met! It's always our goal to provide kind and knowledgeable service. Let us know if you need anything in the future! Happy Driving, The Lester Glenn Subaru Team

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