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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,490 Reviews

1,490 Reviews of Lester Glenn Subaru - Service Center

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August 08, 2024

Erick made this visit pleasant. He kept me well informed, and updated me on my car. He was Friendly and did everything that had to be done on my car. Service provided was great and More

by LOUISE.BORRELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Aug 09, 2024 -

Lester Glenn Subaru responded

Hey Louise, Thanks for sharing your experience! We're thrilled to hear that Erick made your visit so pleasant! It’s great to know he kept you well-informed and provided excellent, knowledgeable service. We're glad everything went smoothly with your car! Happy Driving, The Lester Glenn Subaru Team

August 08, 2024

Friendly, helpful personnel. Good service at reasonable cost. Clean modern dealership facility. Popcorn in waiting area. More

by ROBERTFRENCH007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Aug 08, 2024 -

Lester Glenn Subaru responded

Hi Robert, Thank you for the wonderful feedback! We're delighted to hear that you enjoyed our friendly service, modern facility, and the popcorn in the waiting area. We're always here to make your experience as pleasant and efficient as possible! Happy Driving, The Lester Glenn Subaru Team

August 07, 2024

I called to ask if there was a continuing problem with the battery draining. My battery was replaced in Nov. 2023 for this problem. Kathy told be that they had a service bulletin on the DCM having a par More

by DAVEW1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (valet/shuttle driver), Kathy Ottmer
Aug 08, 2024 -

Lester Glenn Subaru responded

Hi Dave, We're thrilled to hear that your experience with Kathy and the team was stress-free and efficient! It’s great to know that we could promptly address the issue with your battery, making sure everything was taken care of under warranty! Your high praise for our service department means the world to us, and we’re especially glad that Alex made your day a little easier with the ride service! We appreciate your feedback and are sorry to hear about your daughter's experience at another location. We’ll certainly pass along your suggestion—it’s important that all our teams strive for the same level of service excellence! Happy Driving, The Lester Glenn Subaru Team

August 07, 2024

have always had a good experience with subaru and this dealership with its very professional staff. More

by EJR517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mark bellotti
Aug 08, 2024 -

Lester Glenn Subaru responded

Hi EJR, It's fantastic to know you've consistently had good experiences with our Subaru team! We take pride in our professionalism and are thrilled it shines through in every visit. Thanks for being a valued part of the Lester Glenn family! Happy Driving, The Lester Glenn Subaru Team

August 06, 2024

Kathy was excellent. Friendly, professional, and she explained what maintenance was being performed and accurately represented how long it would take. More

by MAZZA3506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Aug 07, 2024 -

Lester Glenn Subaru responded

Hi MAZZA3506, We're so glad to hear about your positive experience with Kathy! It's great to know that she was friendly, and professional and kept you well informed about your vehicle's maintenance! We aim to make every visit smooth and transparent, and we're thrilled she provided that for you! Happy Driving, The Lester Glenn Subaru Team

August 06, 2024

I always have a great experience even though I couldprobably pass less somewhere else bbut I will use Lester Glenn only. Thank you More

by CDVCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Lester Glenn Subaru responded

Hi CDVCAROL, We're thrilled to hear that you always have a great experience with us! We truly appreciate your loyalty and are glad you chose us for your car needs. If you ever need anything, we’re here for you! Happy Driving, The Lester Glenn Subaru Team

August 06, 2024

Very helpful and easy to talk to and answer Al my questions.I was pleased More

by LUCIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Lester Glenn Subaru responded

Hey LUCIEM, We're so glad to hear you found our team helpful and easy to talk to! It's important to us that all your questions are answered and that you leave pleased. Thanks for the great review! Happy Driving, The Lester Glenn Subaru Team

August 06, 2024

I've owned my Subaru since 2018 and have used this dealership for ALL service. My experience with the dealership has been GREAT! Prompt, fast service, no delays, priced accordingly, effectively N More

by Arthur C Cumella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Lester Glenn Subaru responded

Hey Arthur, We truly appreciate your loyalty and for choosing us since 2018! We're thrilled to hear that your experiences with our dealership have been consistently great! It's fantastic to know that our team has been able to provide you with prompt, fast service without any delays and that you find our pricing fair. We're especially pleased that you value the no-nonsense approach we take – it's refreshing for us too! Happy Driving, The Lester Glenn Subaru Team

Aug 07, 2024 -

Arthur C Cumella responded

Thank you; I'll continue to do business with Lester Glenn for service and my next car.

August 06, 2024

Everyone so pleasant. Kathy has been our service provider for 5 years and always tries to please us for all our service. More

by JMAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Aug 07, 2024 -

Lester Glenn Subaru responded

Hey JMAN40, It's awesome to hear that Kathy and our team have been taking great care of you for the past five years! We're thrilled that you find everyone so pleasant. Thanks for being a loyal customer! If you have any comments or concerns, do not hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

August 04, 2024

followed up and kept me updated with every step of the process. very friendly and informative More

by jcrosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lester Glenn Subaru responded

Hi jcrosta, We’re glad to hear that you felt well informed and updated throughout the process! Thank you for highlighting our friendly and informative approach. If you need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

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