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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,490 Reviews
Call Service Center (732) 966-9220

1,490 Reviews of Lester Glenn Subaru - Service Center

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August 04, 2024

I went in for an oil change and tire rotation. Ekaterina was as nice as always, letting me know what I needed for the next visit. Always a nice visit with great results. More

by eshibs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lester Glenn Subaru responded

Hi eshibs3, We're glad to hear that your oil change and tire rotation went smoothly and that Ekaterina made the visit pleasant! It's great to know she kept you informed for your next visit. If you need anything else, we're here for you! Happy Driving, The Lester Glenn Subaru Team

August 04, 2024

The service shop was able to make an appointment for me at the last minute and did a great job More

by EKESS
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lester Glenn Subaru responded

Hi EKESS, We're glad we could accommodate your last-minute appointment and that you’re happy with the service! If you need anything else, we’re always here to help! Happy Driving, The Lester Glenn Subaru Team

August 04, 2024

All my needs were addressed with ease. Waiting room is pleasant. Waiting time for service was adequate. More

by ADAJUDE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lester Glenn Subaru responded

Hi ADAJUDE2, We’re happy to hear that all your needs were addressed smoothly and that you enjoyed the pleasant waiting room! Thanks for your feedback on the waiting time as well. If you need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

August 04, 2024

They were friendly, efficient and took all the ti. e needed to explain and answer any questions I had. More

by NJMOMVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lester Glenn Subaru responded

Hi NJMOMVT, We’re glad to hear that our team was friendly and efficient, and took the time to address all your questions! If you need anything else or have more questions in the future, we’re here to help! Happy Driving, The Lester Glenn Subaru Team

August 04, 2024

Everyone is friendly helpful. The experience is always a plus. Kudos to Kathy Ottimer is awesome More

by MAROCK49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Aug 05, 2024 -

Lester Glenn Subaru responded

Hi MAROCK49, Thanks for the great feedback! We’re thrilled to hear that everyone was friendly and helpful, and we’re glad Kathy stood out as awesome! If you need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

August 04, 2024

Making my appointment was fast and simple. My appointment happened on time. The vehicles service updated on carfax and MySubaru app within a few days. More

by FRANCIS.BLEAKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lester Glenn Subaru responded

Hi FRANCIS.BLEAKLEY, We're pleased to hear that your appointment was quick and efficient! It's great to know that the service update was promptly reflected! If you need anything else, we're here to help! Happy Driving, The Lester Glenn Subaru Team

August 03, 2024

Kathy Ottmer! My service star! She’s been my star for years. She gets it done for me! More

by JEWOLFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Aug 05, 2024 -

Lester Glenn Subaru responded

Hi JEWOLFF, We're delighted to hear that Kathy has been your go-to service star for years! It’s great to know she consistently takes care of you. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

August 02, 2024

I am very satisfied with the results I get when I have my service done here. I feel confident that the work is done right. More

by vkerence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Aug 02, 2024 -

Lester Glenn Subaru responded

Hey vkerence, Thank you for your great review! We're thrilled to hear that you’re very satisfied with the service you receive and that you feel confident in the quality of our work. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

August 02, 2024

Had a 60,000 Service and Brake Work done on my 2019 Forester. Lester Glenn Service Department did a Great Job. Kathy Ottmer did a Great Job explaining the Service of what’s going to be done to my car. More

by ftf25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi ftf25, Thank you for the positive review! We’re glad to hear that the service on your Forester went well and that Kathy provided great explanations and support! We’re thrilled you had an overall great experience with us. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

August 02, 2024

Everyone I have personally dealt with in the service area have always been extremely kind and helpful. Ekaterina, in particular, has once again gone above and beyond to help make my experience a pleasant one More

by tarland132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Lester Glenn Subaru responded

Hi tarland132, Thank you for your kind words! We’re delighted to hear that everyone in the service area has been extremely kind and helpful, especially Ekaterina! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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