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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,492 Reviews
Call Service Center (732) 966-9220

1,492 Reviews of Lester Glenn Subaru - Service Center

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July 26, 2024

Excellent job! Service was fast, the agent made sure to keep my up to date what the process was to have my car repaired. More

by MRICHIE597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi MRICHIE597, Thanks for the great review! We’re pleased to hear that the service was fast and that our agent kept you updated throughout the repair process! If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 26, 2024

It's clean and efficient. They always keep you informed about what's happening while waiting. More

by CFMOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi CFMOM3, Thanks for your feedback! We’re pleased to hear that you find our service clean and efficient and that we keep you well-informed during your wait. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 26, 2024

Car was finished on time and work performed as asked for, Kathy did a great job of keeping me informed. More

by LOUJOLEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi LOUJOLEE0, Thank you for your feedback! We’re glad to hear that the car was finished on time and that Kathy did a great job keeping you informed. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 26, 2024

User friendly and great service. Shuttle service is a great help. Popcorn is delicious! TV should be kept on a non confrontational channel. More

by DAVIDBUCHSBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi DAVIDBUCHSBAUM, Thanks for your feedback! We’re glad to hear you found our service user-friendly and appreciated the shuttle service and popcorn. We’ll take note of your suggestion about the TV channel to ensure a more comfortable environment! If you need anything else or have more feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

Very organized. Car was serviced in about an hour. Very pleased with that. Ekaterina was very pleasant and knowledgeable. More

by WAM0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi WAM0304, Thank you for the great feedback! We’re pleased to hear that the service was organized and efficient and that Ekaterina was pleasant and knowledgeable. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

They were very clear Curtis and I took care of everything I needed and and everything was fine More

by FRANKNDILULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piro, Kathy Ottmer
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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi FRANKNDILULLO, Thank you for your feedback! We’re glad to hear that Curtis took care of everything you needed and that everything went smoothly. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

Nicole is so pleasant to have as a representative here. My vehicle was taken on time n completed in a timely manner Thank you More

by MISSMAMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi MISSMAMORE, Thank you for your kind words! We’re pleased to hear that Nicole made your experience pleasant and that your vehicle was serviced on time and efficiently! If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

Very nice people. Efficient. We like Kathy Ottmer and have great confidence in their Service Department. More

by ROLLERORGANCOBS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi ROLLERORGANCOBS, Thank you for the great feedback! We’re glad to hear that you found our team efficient and that you have great confidence in our Service team, especially with Kathy! If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 24, 2024

Facilities are comfortable. The service reps whom I have met are all unfailingly helpful and considerate. More

by JJANASIE130
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi JJANASIE130, Thank you for the great review! We’re pleased to hear that you find our facilities comfortable and that our service reps have been consistently helpful and considerate. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 23, 2024

I always feel good about bringing my vehicle back to the dealer Lester Glenn Subaru when it is in need of service. I trust them to do the right thing for my vehicle and for me. I am greeted by Ekaterina, an More

by SammyMom07430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi SammyMom07430, Thank you for your wonderful feedback! We’re glad to hear that you trust us with your vehicle’s service and that Ekaterina has been warm, welcoming, and informative! We appreciate your suggestion about the car wash and will take it into consideration. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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