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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,492 Reviews
Call Service Center (732) 966-9220

1,492 Reviews of Lester Glenn Subaru - Service Center

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July 09, 2024

I was pleased with the work I’ve had done and Keath was very polite and helpful I will recommend my friends to SUBARU More

by NORMAEXEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lester Glenn Subaru responded

Hey NORMAEXEL, We’re so glad to hear you were pleased with the work and that Keath provided polite and helpful service! Thank you for recommending us to your friends! If there’s anything more we can do for you, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 09, 2024

First oil & tire change all went well lounge area very nice staff friendly was done quickly and all things explained. More

by arlenetrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi arlenetrigo, Thanks for the fantastic feedback! We're thrilled to hear that your first oil and tire change went smoothly and that you enjoyed our lounge area. It's great to know our team made everything quick and clear for you. If you need anything else or have more questions, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 08, 2024

Great Service. Always quick and out in no time. Only ever take my car here for service. More

by MIKEY924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Lester Glenn Subaru responded

Hi MIKEY924, Thank you for the great feedback! We're pleased to hear that you always receive quick and efficient service with us. We appreciate your loyalty and look forward to continuing to take care of your car! Happy Driving, The Lester Glenn Subaru Team

July 08, 2024

Had an oil change and was satisfied with the tire rotation and oil change as well as the multi point inspection. More

by THEBABYJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Lester Glenn Subaru responded

Hey THEBABYJES, Thank you for sharing your experience! We're glad to hear you were satisfied with the tire rotation, oil change, and multi-point inspection. If you need any further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 08, 2024

They went out of their way to help me and made sure that not only one tire was replaced, but both. and they did it with a smile. Kathy O is the Best More

by OHSPARKEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Jul 31, 2024 -

Lester Glenn Subaru responded

Hey OHSPARKEY2, Thank you for the fantastic review! We’re thrilled to hear that our team, especially Kathy, went above and beyond to assist you with replacing both tires. It's great to know they did it with a smile! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 07, 2024

I am always treated with dignity and respect at this dealership. They go above and beyond to make sure my car is fixed the first time, every time. I wouldn't go anywhere else. A++++ More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Lester Glenn Subaru responded

Hey Russ, Thank you for the wonderful review! We’re delighted to hear that you’re consistently treated with dignity and respect and that we always ensure your car is fixed right the first time! Your loyalty and high rating mean a lot to us. If you need anything else, we’re here for you! Happy Driving, The Lester Glenn Subaru Team

July 07, 2024

Was not made aware the no cost oil change program had changed, oil change $100 at least double at any other facility. Very disappointing. More

by MRS.SHRMN8R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Conroy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Lester Glenn Subaru responded

Hi Mrs. Shrmn8r, We're sorry to hear about your disappointment regarding the oil change program. Please know that we continuously monitor our prices to remain competitive in the local marketplace. The terms and conditions of any complimentary services you received in the past are listed in your vehicle purchase paperwork. We also provided a discount during your last visit, and although there were no remaining complimentary services, we still tried to assist you to the best of our ability! Thank you for your understanding. Happy Driving, The Lester Glenn Subaru Team

July 07, 2024

Service is always top notch. Kat is an excellent representative for your organization. Keep up the great work! More

by jklearn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Lester Glenn Subaru responded

Hi jklearn15, Thank you for the great review! We’re thrilled to hear that Kat has consistently provided top-notch service and is an excellent representative for our team. We’ll be sure to pass along your kind words. If you need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 06, 2024

Nicole deserves a bonus for her hard work and patience with customers ! She is always running around and although she’s so busy, she never rushes or hurries you! She is the reason we keep coming back More

by ARLENEDESARNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Lester Glenn Subaru responded

Hi ARLENEDESARNO, Thank you for the glowing review! We’re thrilled to hear that Nicole’s hard work, patience, and dedication make such a positive impact on your experience! We’ll definitely take your coffee suggestion into consideration! If you need anything else or have more feedback, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 06, 2024

Everyone encountered are professional, friendly and efficient. This dealership should teach all other dealerships how it's done...will definitely recommend to others... More

by JEMONTANARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Giordano, Kathy Ottmer
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Jul 31, 2024 -

Lester Glenn Subaru responded

Hi JEMONTANARI, Thank you for the wonderful feedback! We’re thrilled to hear that you found our team professional, friendly, and efficient! Your recommendation means a lot to us, and we appreciate your kind words. If you need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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