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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,492 Reviews

1,493 Reviews of Lester Glenn Subaru - Service Center

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May 04, 2025

Very friendly and explained everything clearly and made vehicle pickup a seamless and car was done on time as promised More

by locarbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Lester Glenn Subaru responded

Hey Locarbs, Thanks for sharing your experience! We're thrilled to hear everything was explained clearly and that your vehicle was ready right on time. It's great to know the pickup process was smooth and seamless, exactly what we strive for! Happy Driving, The Lester Glenn Subaru Team

May 03, 2025

Nichole always a big help! !! Dropped off night before and good for an early start on the work. More

by HHERMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Lester Glenn Subaru responded

Hey HHERMO, Thanks for sharing your experience! We're glad to hear Nichole was such a big help and that the early drop-off made things easier for you. We appreciate your continued trust in our service team! Happy Driving, The Lester Glenn Subaru Team

May 01, 2025

Ekaterina was extremely helpful during the entire process, keeping me very informed on the progress of my repair. Everything worked out perfectly. I will be back. More

by KRISTIEZAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Lester Glenn Subaru responded

Hey KRISTIEZAC, Thanks for sharing your experience! We're so glad to hear that Ekaterina kept you informed and made the entire repair process smooth and stress-free! It’s always our goal to ensure everything goes perfectly, and we’re thrilled to know you’ll be back! Happy Driving, The Lester Glenn Subaru Team

April 30, 2025

Nicole was very thorough in establishing what services were necessary for this service and did so in timely and efficient manner. More

by cschmidt56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lester Glenn Subaru responded

Hi cschmidt56, Thanks for sharing your experience! We're happy to hear Nicole provided such thorough and efficient service, it’s great to know she made sure everything was handled clearly and on time! Happy Driving, The Lester Glenn Subaru Team

April 29, 2025

Nicole is the most helpful person that I have ever encountered at any dealership I have used in the past. She always returns my phone calls in a reasonable period. Her in person interaction Is cord More

by HHERMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lester Glenn Subaru responded

Hi HHERMO, Thanks for sharing your experience! We're proud to hear that Nicole has set such a high standard with her helpfulness, prompt communication, and service! It’s wonderful knowing she’s made such a strong impression and continues to deliver an exceptional experience! Happy Driving, The Lester Glenn Subaru Team

April 29, 2025

Nicole Damiano rates 5++++++ star! I'm so glad she is still there each time I need my car serviced; whatever the issue may be, she explains everything with knowledge to meet my unders More

by normalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lester Glenn Subaru responded

Hi normalynn, Thanks for sharing your experience! We're thrilled to hear how much you value Nicole's support during your service visits. Her knowledgeable and patient approach truly makes a difference, and we're so glad she's helped keep your Subaru experience a great one! Happy Driving, The Lester Glenn Subaru Team

April 28, 2025

Kathy was truly amazing! She was so nice and I did not feel like I was being pushed into anything that I was not comfortable with. More

by kwight87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Apr 28, 2025 -

Lester Glenn Subaru responded

Hi Kwight, Thanks for sharing your experience! We're thrilled to hear that Kathy made you feel so comfortable and supported throughout your visit! It's wonderful to know that her caring approach and professionalism helped make everything smooth and stress-free for you. We truly appreciate your feedback and look forward to welcoming you back again! Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

Cathy was great and very helpful with the problems with my car she explained everything clearly and completely thank you Kathy. More

by RIVERA_50050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Apr 25, 2025 -

Lester Glenn Subaru responded

Hey RIVERA_50050, Thanks for sharing your experience! We're so glad Kathy was able to help and clearly explain everything during your visit! It's great to hear she made the process smooth and supportive for you. Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

I do not have time to give you 15 word answers. I think you make these surveys way to long. Before you say “you just gave a more than 15 word reply”, that is to let you know why I will not do these More

by WGANNONE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Apr 28, 2025 -

Lester Glenn Subaru responded

Hi WGANNONE14, Thanks for sharing your feedback! We appreciate you taking the time to leave us a star rating and your comments. Your input is important, and we understand your concerns about the survey length. We'll be sure to pass this along to the appropriate team! Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

Nicole is amazing. Shes always ready to help. She kept me well informed on the status of my vehicle. She arranged for a loaner when it appeared the repair may take long More

by OLDBIDDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employees at the rental location were great.
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